Key Responsibilities
1. Act as the primary point of contact for dedicated customers to ensure comprehensive solutions with ETEL products for their applications.
2. Define project scope, deliverables, and acceptance criteria.
3. Determine tasks, timelines, milestones, required resources, and budget.
4. Serve as an expert on the use of ETEL products and understand their context in various applications.
5. Analyze problems and develop innovative solutions to meet customer and market needs.
6. Develop best practices for the use of ETEL products.
7. Create and update application and technical notes.
8. Identify training needs, organize, and provide technical guidance to subsidiaries, distributors, and customers on product usage.
9. Design and maintain training materials.
10. Offer technical support to subsidiaries and customers for new applications.
11. Collaborate with sales teams by providing product demos and technical information, offering advice during customer negotiations, and proposing product improvements.
12. This role involves approximately 20% business travel.
About You
* Bachelor's degree in engineering (electronic, mechatronic, physics, or equivalent).
* 5 years of experience in applications engineering.
* Proven expertise in mechatronics and industrial machine design.
* Proficiency in programming languages such as C, C#, Matlab, and scripting languages.
* Fluent written and spoken English; proficiency in French is a plus.