IP eLearning Section, IP eLearning and Internal Training Program, WIPO Academy, Regional and National Development Sector
Grade : P2
Contract Duration : 1 year
Duty Station CH-Geneva
Publication Date 14-Feb-2025
Application Deadline 28-Feb-2025, 4:59:00 PM
IMPORTANT NOTICE REGARDING APPLICATION DEADLINE : please note that the deadline for applications is indicated in local time as per the time zone of the applicant’s location.
1. Organizational Context a. Organizational Setting
The post is located in the IP eLearning Section of the IP eLearning and Internal Training Program of the WIPO Academy, Regional and National Development Sector. The IP eLearning (Distance Learning (DL)) Section provides general, advanced, and skills-based Intellectual Property (IP) knowledge through online, hybrid, and blended learning for the benefit of WIPO Member States, mainly for developing countries, least-developed countries (LDCs) and countries in transition.
The Academy’s IP eLearning Section runs a highly customized eLearning platform for IP skills development and certification. Improvements are made consistently to the existing eLearning IT platform in order to respond to the increasing demand for real-time, and relevant IP knowledge by a large number of online learners and IP experts who serve as tutors. The IP eLearning Section is followed by approximately 120,000 participants a year, following any number of 300 training sessions taught by approximately 400 IP experts.
b. Purpose Statement
The aim of the Associate eLearning Information Systems Officer is to provide technical support throughout the Software Development Life Cycle (SDLC), including IP content and target audience related designs, and eLearning administration and partnership projects.
c. Reporting Lines
The post will be under the overall management of the Director of IP eLearning and Internal Training Program and the direct supervision of the eLearning IT Solutions Manager.
d. Collaborations
The Associate eLearning Information Systems Officer will work with the IP eLearning Content Development, Administration, and DL-IT teams as well as with other colleagues in the Academy and other Sectors across the whole of WIPO, where relevant, as well as external partners.
2. Duties and Responsibilities The incumbent will perform the following principal duties:
Liaise with eLearning Content Development, Administration and Software Implementing teams and DL IP experts and contribute to the development of assigned DL Program projects.
Provide technical support for all eLearning IT project phases, from conception and initiation, planning, execution, monitoring, to closing of projects.
Develop interfaces using business intelligence and data visualization techniques, and identify, consolidate and analyze required data for the management and administration of reporting modules.
Act as an eLearning IT/IS focal point for projects requested by the DL Content Development, and Administration teams.
Provide technical support for the eLearning Management System, including its administration modules.
Draft presentations for new DL IT projects, develop eLearning data analysis for the production of key performance indicators and statistics.
Draft periodic reports and take meeting notes to facilitate proper eLearning IT project coordination and software quality control.
Draft and update user guides for the WIPO eLearning Center (WeLC) applications and modules.
Perform such other related duties.
3. Requirements A first-level university degree in Information Systems Management, Computer Science, Business Analytics, or other relevant discipline.
Experience (Essential) At least three years of progressive professional experience in project management with a focus on eLearning systems development, natural language processing or machine learning, and data science.
At least one year of work experience in working with IP content development experts, multilingual eLearning administrators, as well as multiannual UI designers.
Relevant work experience using AI technology.
Demonstrated record of implementing online platforms and ease with IT-related processes that are related to educational activities.
Experience with project management methodology, ideally PRINCE-2.
Excellent knowledge of written and spoken English.
Knowledge of other official UN languages.
Job Related Competencies (Essential) Proven ability to design, implement, and monitor eLearning initiatives and platforms.
Results oriented.
Proven ability to rapidly analyze and assimilate complex new issues.
Strong, analytical, decision-making and problem-solving skills.
Good interpersonal skills and ability to establish and maintain effective working relations in a multi-cultural environment.
5. Information Total annual salary consists of a net annual salary in US dollars and a post adjustment. Please note that this estimate is for information only.
P2
$50,377
Post adjustment
$34,055
$84,432
Currency USD
Applications from qualified women as well as from qualified nationals of unrepresented Member States of WIPO and underrepresented geographical regions are encouraged.
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