At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.
As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.
Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.
Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real-world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.
Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.
Job Description
Primary function of this position:
The HCP Compliance Manager is a Subject Matter Expert on all HCP compliance matters. He/she works as a Project Manager for the implementation of the program, and as a business partner to Intuitive employees and Distributors.
He/she shall implement the HCP Compliance Program across Europe Direct & Distribution Markets to ensure that business practices and activities comply with laws and regulations.
This is a great opportunity to be part of a fantastic journey that will involve building best-in-class tools and teams in service of a mission that we care deeply about – which is to serve our patients.
The HCP Compliance Manager will work closely with Legal, Sales, Training, and Marketing team members. He/she shall review and improve the processes and business solutions to provide adequate support to business and ensure that the compliance program is efficiently implemented.
Roles and Responsibilities:
1. COMPLIANCE PROGRAM DEVELOPMENT AND IMPLEMENTATION: Develops, initiates, maintains and revises policies, procedures and best practices across Europe Direct regions & Distribution Markets in compliance with anti-corruption and transparency legal regulations, and Industry codes of conduct.
2. TRAINING AND EDUCATION: Design and conduct training sessions for employees and SMI/ Distributors via face-to-face and/or online trainings (Zoom, ISU), workshops and meetings, on HCP compliance policies and procedures.
3. MONITORING AND AUDITING: Implements, controls and conducts compliance monitoring reviews including audits, testing of key processes to ensure the organization is compliant with Intuitive policies and local laws and regulations.
4. ADVISORY AND GUIDANCE: Provides expert advice and guidance to internal stakeholders on HCP compliance matters.
5. REPORTING AND DOCUMENTATION: Manages the submission of the spend disclosure reports in applicable countries (Sunshine transparency reporting in France and Belgium); interacts with internal and external stakeholders including third party suppliers/vendors to gather payments or transfers of value and samples data and other required information for reporting purposes.
6. RISK ASSESSMENT AND MANAGEMENT: Informs of any new HCP Compliance developments, and reports potential violations of laws, regulations, rules, policies and Company’s procedures to the Group Compliance Committee.
7. TEAM MANAGEMENT: Lead, mentor, and develop a happy and high-performing team of 2-3 coordinators and analysts. Set clear performance goals, conduct regular performance reviews, and provide ongoing coaching and support. Ensure team members are trained on best practices and company policies and encourage continuous professional development.
Qualifications
Required Knowledge, Skills, and Experience:
* Bachelor’s degree in a related field (Law, Compliance, Health Sciences). Advanced degree preferred.
* Minimum of 5 years of experience in a compliance role within the medical device, pharmaceutical, or healthcare industry.
* In-depth knowledge of HCP compliance regulations.
* Strong analytical, problem-solving, and organizational skills.
* Excellent written and verbal communication skills.
* Ability to work independently and as part of a team.
* Certification in compliance (CCEP, CHC) is a plus.
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Additional Information
Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.
We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.
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