We are Unyte, a leading Influencer Management Agency based in Switzerland.
Overview
Our agency offers end-to-end services including influencer discovery, campaign management and performance analytics. We specialize in social networking sites like TikTok, Instagram, Threads and many more.
Job Description
We are seeking a highly motivated and results-driven Customer Relations Staff to join our team. The ideal candidate will be responsible for building relationships with customers, identifying their needs and matching them with the right creators. You will also manage social media profiles, conduct sales-related tasks, update customer profiles and adhere to company guidelines.
* Customer Service: Provide exceptional support to customers through various communication channels.
* Account Management: Build and maintain strong relationships with clients, ensuring their needs are met and expectations exceeded.
* Sales: Identify opportunities to sell products or services to customers based on their requirements and preferences.
Requirements
* Fluent English language skills (native or non-native).
* Excellent communication and interpersonal skills.
* A stable internet connection with a minimum speed of 50mbps and a backup connection from a different provider.
* A typing speed of at least 50wpm.
* A reliable computer or laptop.
* Experience in sales or customer service management is an advantage.
* Fresh graduates and individuals with no prior experience are encouraged to apply.
Benefits
* A competitive monthly salary ranging from $500 to $1500+.
* Commissions and bonuses.
* A full-time position.
* A dynamic and multicultural work environment with colleagues from around the globe.