An exciting opportunity exists for a world-class Waiter to join our newly created luxury travel brand “Explora Journeys”. While establishing a friendly relationship with guests, the Waiter provides excellent and professional dining service to guests in any assigned venue, presenting the menus and suggesting particular courses and drinks.
KEY ACCOUNTABILITIES
1. Supervise their assigned station at any restaurant, including the buffet area;
2. Greet, present menus, and take orders from guests;
3. Present the wine and beverage list and assist guests in making their selection;
4. Possess full knowledge of the menu and provide menu explanations and recommendations;
5. Ensure that all special diets and special requests are fulfilled according to guest requirements. Serve the various courses and beverages, ensuring correct presentation;
6. Ensure that the assigned station is clean and supervise the correct mise en place before and after every service;
7. Comply with Explora Journeys standard procedures relating to cleanliness, set-ups, and service standards;
8. Report immediately any problems and guest complaints to their direct supervisor;
9. Supervise the Assistant Waiter assigned to their station, ensuring they are performing their job correctly, and provide help, encouragement, and coaching;
10. Perform Room Service duties when requested by supervisors;
11. Possess full knowledge of current P.H rules and regulations and maintain P.H standards at all times.
MINIMUM REQUIREMENTS
1. Fluent in English, both oral and written. Any additional European language is considered an advantage (Italian, Portuguese, German, Spanish, and French);
2. High School certificate is an advantage;
3. Experience in 4 / 5 stars restaurant, hotel, or resort is an advantage;
4. Good interpersonal skills, positive attitude, and willingness to learn;
5. Passion for hospitality and customer service driven;
6. Cruise industry experience is an advantage.
VISA REQUIREMENTS
Possess a valid passport and seaman book.
#J-18808-Ljbffr