Your Mission
The Company is looking to expand its activities in Karlsruhe. To achieve this goal, we need a skilled Account Manager for digital products (f/m/d).
What does your day look like?
You will be the local and personal contact for your own customer base. You will maintain and expand this customer base to reach our targets and ideally exceed them. Your tasks include collecting information about the interests and requirements of your customers, identifying trends in the market, and co-designing new products and services.
Your Responsibilities
In close cooperation with our internal department, you will ensure that our customer satisfaction reaches the highest possible level. You will participate in customer tendering procedures and negotiate contracts independently. Your customers are various contacts from the education sector, primarily universities, colleges, and consortia, as well as research institutions. You will analyze their needs for learning software and proactively propose solutions.
Key Tasks:
* Maintain and expand customer base
* Collect information about customer interests and requirements
* Identify trends in the market
* Co-design new products and services
* Negotiate contracts independently
Requirements
To succeed in this role, you should have:
* A completed university degree
* Professional experience in a comparable position, ideally in eCommerce or the education industry
* Sound knowledge of educational software
* Very good communication and presentation skills
* The ability to interact intelligently with an audience
* Proficient German and English language skills
Your Profile
We are looking for a highly motivated and experienced professional who can work independently and autonomously. You should be willing to travel regularly within Germany and occasionally in Europe (DACH + Belgium HQ) and participate in a training course in Belgium.
Why you should apply?
This position offers a varied job in a growing and international company with long-term customer relationships. You will have the opportunity to work on exciting projects and contribute to the company's success. We offer flexible working hours, opportunities for professional development and training, and a dynamic work environment.