Job description
The Transportation Specialist is a dynamic role within the Eulog Services division of The Swatch Group Services LTD, providing high-quality services to the Group organizations worldwide in the fields of Logistics, Information Technology, Customer Service, and Real Estate.
Key Responsibilities
• Serve our Swatch Group watch brands and country subsidiaries on daily operational requests.
• Care and troubleshoot daily operations to support European Distribution Center and countries.
• Monitor the transport activities from our distribution center and ensure a smooth information flow between all stakeholders.
• Behave as a specialist of transportation for delivery and return experience.
• Challenge current processes with the project team to improve operations efficiency and the delivered service quality.
• Operate daily actionable dashboards to monitor the activities and extract insights to feed decision makers, project team, and stakeholders in a continuous improvement approach.
• Behave as a team member of European, International transportation and Export for daily operations and analysis.
• Ability to transfer knowledge and experience.
Profile
• Federal Certificate of competences (CFC), Degree or Bachelor in the field of economic, commercial, business administration, supply chain management or equivalent with several years of experience.
• Experience in issuing the e-dec reports, certificates of origin, claims monitoring, and making the export closure for the export team.
• IATA compliant: creation of Dangerous Goods Declaration (DGD) for airfreight (class 9) or wishing to get certified.
• Competent handling of MS Office tools (Teams, Excel, Outlook).
• Hands-on mindset with operational skills.
• Experience with ticketing tools, customer care or order management systems is an advantage.
• Team player, high level of social competence.
• Assertiveness skills.
• Positive attitude and motivated to work in a fast-changing environment with high expectations.
• Client-oriented, pro-active and solution-driven profile.
• Previous experience at a carrier as a transit agent or import/export agent is an advantage.
• Knowledge of SAP (SD/MM) or a comparable system is an advantage.
Requirements
• Experienced in operations: import/export, transit, eCommerce shipments, BtoB shipments.
• Fluent in English and German.
• French or another language is a plus.