Description:
1. Responsible to lead the IT Quality Systems. In this role globally accountable for all plan, build and run aspects of IT / OT systems used in quality labs and IT systems used for quality assurance purposes. IT Business Partner to the Business Function “Quality”.
2. Lead the global IT CoE Quality Systems. Responsible for staff related tasks such as recruitment, replacement, development, performance qualification and salary review. Financial responsibility for associated cost centers incl. personal cost and cost of external service partners.
3. Gather and review the IT needs of the Business Function “Quality”. Advise on solutions. Support prioritization of IT projects and change requests. Contribute to the project portfolio process. Steer the implementation of Quality systems related solutions and act as escalation instance.
4. Accountable for the lifecycle management of Lab and QA systems. Drive and control continuous improvement of functionality, stability and performance of these systems with assigned teams and members. Oversee, control and steer the incident and problem tickets related to Lab and QA systems.
5. Provide technical expertise to support projects, changes and maintenance of Lab and Quality Systems. Evaluate and recommend new technologies. Contribute to the selection and project preparation of future Lab and QA systems.
6. Ensure adherence to GMP regulations and IT security policies of new and enhanced solutions. Nominate owner of Lab and QA systems and ensure that the selected people adhere to defined system owner role and responsibilities.
7. Develop and maintain internal and external relationships with relevant stakeholders, build strategic alliances as support for the team, department and company. Review and approve major contracts for computing and information technology services in the area of Lab and QA systems.
8. Perform other duties as assigned.
9. 2 direct reports. 6+ internal through others. - external contractor
Your profile
10. Degree: Bachelor's in Computer Science, Masters in Business Administration or equivalent
Certifications (incl. professional qualifications):
Required IT Solution Specialist Issuer Microsoft, Others
Preferred Project Management Issuer IPMA, Prince, Others
11. Area IT Apps and/or Infra Level* Highly Experienced - + years
12. Area IT Service Management Level Advanced - 5- years
13. + years’ experience in IT applications and/or infrastructure roles
14. Settled knowledge in Lab and QA systems such as CDS, EWB, Moda EM, WINKQCL, PLA, Softmax Pro, DMS, TrackWise, LSO/Cornerstone and/or similar systems
15. Leadership personality
16. Senior Service Management expertise