Central Reservation Agent
Welcome to Le Grand Bellevue, one of the most traditional and oldest luxury hotels in Gstaad. We combine the luxury and sophistication of a grand hotel with the charming atmosphere of a cozy country house.
We are seeking a highly skilled Central Reservation Agent to join our team.
Key Responsibilities:
* Professional telephone and written communication with guests
* Processing of reservation requests and managing guest database
* Active sales of rooms and vouchers
* Creation of customized offers
* Guest service in three languages: German, French, and English
Qualification & Skills:
* At least two years of experience in the upscale hotel industry, preferably in reservations
* Excellent language skills (German, French, English)
* Proficient computer and MS Office skills
* Familiarity with Opera Cloud is an asset
* Strong guest orientation, professional work ethic, and sales talent
Why Work at Le Grand Bellevue?
* Join a team that prides itself on delivering genuine and authentic service amidst the stunning Swiss Alps
* Enjoy an inclusive hospitality culture where your dedication is recognized
* Be part of creating unforgettable moments for our esteemed guests and contributing to excellence in luxury hospitality
* Discover the world-famous mountain destination with its range of activities
* Possess employment conditions in accordance with L-GAV
* Benefit from staff accommodation and meal plans
* Enjoy discounts on stays at partner hotels through the Swiss Deluxe Hotels group
* Access exclusive deals through the YOURGSTAAD card and Brands for Employees
Seniority Level: Entry level
Employment Type: Full-time
Job Function: Other
Industries: Transportation, Logistics, Supply Chain and Storage