With a turnover of more than EUR 200 million and over 7,000 customers, the MAIT Group is the partner for innovative digital solutions in product development, corporate management and IT services. 900 MAITs (a neologism made up of "mate" for partner, "AI" for artificial intelligence and "IT") implement specific solutions at over 25 locations in Germany, Austria, Switzerland and the Netherlands in close cooperation with their customers. At eye level. Pioneering. As a digitalization partner, MAIT uses the most innovative technologies from market-leading PLM, ERP and IT providers such as Siemens, PTC, Abas, Comarch, HP and HPE. Team Leader IT Operations & Managed Services (m/f/d) Rottweil, Germany Full-time Experienced professional March 12, 2025 Exciting tasks await you Management and further development of our technical team at several locations Responsibility for planning, management and controlling within the team Ensuring quality standards for managed services Know-how transfer and close coordination with the service desk (1st level support) Organization of 2nd level support and management of external 3rd level service providers Establish and continuously improve standardized service management Customer visits together with the sales department Your qualifications Completed studies or comparable training with relevant professional experience Experience in team management, ideally in an IT system house Experience in the provision of managed services Enjoy customer contact and working in a team Sound knowledge of Windows system landscapes, networks and security Structured and reliable way of working Class B driving license and willingness to travel Please note that the MAIT Group does not accept unsolicited profiles from recruitment agencies. In the event that candidates whose profiles have been sent unsolicited by recruitment agencies and with whom no contractual relationship exists are considered or hired, no claim to remuneration will arise. Benefits Mobile working Trust-based working hours and the option of mobile working are nothing new for us - we want to give you a healthy work-life balance to the best of our ability. Company fitness Upgrade for fitness and well-being We think so: If you give your all at work, you also need a balance We subsidize your gym membership. You benefit from reduced rates at various studios. Dogs welcome We also welcome animal colleagues Do you have a dog that also feels at home in the office? At MAIT, dogs are compatible with everyday working life. JobRad Whether city bike, mountain bike, e-bike or racing bike: any bike can be a JobRad Sport and the environment are very important to us and with your JobRad you can get to the office and through your everyday life healthy and fit. Working time accounts Use MAIT working time accounts for a better work-life balance - by building up your working time account, you can take advantage of sabbaticals or enjoy early retirement. Corporate benefits Shop from your office chair With us, you can expect attractive offers from strong brands from all relevant areas of life - for example technology, travel, fashion, living and much more.