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Senior IT Recruiter - Hiring External IT Staff in Switzerland - at Source Technology Part of SGI GmbH
Tasks & Responsibilities:
1. Resolve incidents reported by business users on Banking applications
2. Coordinate between various teams within Banking and internal IT teams to fix major incidents
3. Communicate updates to business users
4. Document issues and resolutions using internal systems
5. Contribute to long-term system enhancements either as a developer or a business analyst
Must haves:
1. At least 3 years’ experience working at a financial institution as engineer / technical support in a banking environment.
2. Experience working with order management systems (esp. FIS Cross-Asset Trading and Risk Platform / FrontArena)
3. Hands on experience working in an ITIL (Information Technology Infrastructure Library) environment / knowledge
4. Experience working with Oracle Database or Microsoft SQL Server, and writing SQL queries
5. Experience with ticketing systems (e.g., ServiceNow, Jira, Zendesk).
6. Familiarity with monitoring and diagnostic tools (e.g., ELK)
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Information Technology
Industries
IT Services and IT Consulting and Banking
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