Transforming Lives, Careers and Healthcare
At Bristol Myers Squibb, we're redefining what's possible in the world of healthcare. Our work is not just about a job – it's about making a meaningful difference in people's lives. From optimizing production lines to pioneering breakthroughs in cell therapy, our team members are part of something truly unique.
This role is at the forefront of that innovation, leading a team of outsourcing managers within a specific therapeutic area. You'll be responsible for managing clinical trial vendor partnerships across multiple service categories, driving timely and high-quality provision of external services to all BMS clinical trials.
Main Responsibilities:
* Lead a team of Outsourcing Associate Directors and Managers within a specific therapy area, serving as the main point of escalation for trial-level outsourcing concerns.
* Oversee a portfolio of external alliances with Associate Directors, acting as the main or escalation point of contact for external alliance counterparts.
* Determine and execute relationship management strategy, overseeing contracts and work/research plans within their TA-aligned pillar.
* Ensure vendor commitments and timelines are met, monitoring contracts and ensuring fulfillment of vendor obligations to BMS.
* Lead BMS's vendor OM functions to embed industry-leading processes and principles defining how BMS interacts with and manages its vendor partnerships.
* Collaborate with BMS's matrix structure to establish efficient contracting processes, ensuring all vendor contracts are in place to meet critical clinical trial milestones.
* Responsible for resource planning and management, ensuring adequate resources are available to manage the book of work and proactive resource planning for future resourcing needs.
* Set goals and objectives for the OM function aligned with business objectives, establishing metrics, KPIs and scorecards to measure achievement.
* Research and introduce industry trends and innovations in the field of OM, benefiting the BMS organization.
* Partner with Global Procurement and other BMS functions to select and onboard new vendors.
Requirements:
* Bachelor's Degree in a clinical or scientific discipline (advanced degree a plus).
* Minimum 8-10 years of relevant industry experience (pharma, biotech, CRO) required; scientific, financial and business problem-solving experience desired.
* Prior experience in Alliance Management, Account Management, Outsourcing Management, Business Operations or Business Development within pharma/biotech/CRO industry required.
* Track record of influencing key stakeholders to obtain buy-in and implement change.
* Demonstrated influential leadership and communication capabilities with a proven ability to engage, manage, develop and inspire a team.
* Direct experience working with Contract Service Providers across vendor categories, and broad exposure to clinical trial operations.
* Clinical trial operational experience, strong stakeholder management skills, and ability to work in a highly matrixed and global organization.
* Demonstrated ability to build alliances, gain stakeholder support and maintain trust.
* Able to make sound decisions based on balanced information evaluation in complex environments.
* High adaptability in dealing with ambiguous and complex work environment.
* Proven people management experience with ability to engage teams and inspire high performance.