Key Account Manager Switzerland
The role is a unique opportunity to develop our online business across Switzerland.
Háier has dedicated 40 years to producing high-quality home appliances that deliver exceptional consumer satisfaction.
We strive to create a simplified everyday life by working closely with consumers and understanding their needs. To expand our product range and improve services, we are looking for a Key Account Manager for our Online Channel across Switzerland.
The position offers a hybrid working arrangement with occasional travel to our Baar office as required.
Duties and Responsibilities
* Manage our online accounts in Switzerland; Galaxus, Brack.ch
* Maintain customer relationships
* Deliver sales, margin, and profitability goals
* Monitor and manage the online sales system
* Develop strategies to achieve targets when necessary
* Formulate an online customer care strategy
* Plan and manage stock inventory
* Conduct competitor analysis
* Participate in international exhibitions
* Preliminary preparation for new product launches
* Implement best practices and continuous improvement across the business
Requirements for Success
* Proven experience in online sales and marketing
* Understanding of the digital consumer journey, key touchpoints, and players in the digital landscape
* Hands-on experience in digital sales and marketing, including analytics, digital media, online marketing, e-trade, and online sales
* Familiarity with online measurement tools
* Strong analytical skills
* Excellent Microsoft Office skills (Excel, PowerPoint, Word)
* Business fluency in German and English
* Ideal proficiency in French and Italian
* A team player with an open mind, flexibility, and collaboration
* Well-organized and structured, proactive, target-oriented, conscientious, and resilient
* Customer-focused
* A background in the white goods industry, consumer electronics, or consumer durables is preferred
Our Offer
* An attractive compensation package
* A company car
* Bonus opportunities
* A collaborative office environment in Baar, Switzerland
* Hybrid working arrangement
Háier Europe is an equal opportunity employer. We make employment decisions without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, or other protected characteristics.