Ref: #65717
Retail Business Analyst
* Practice Development & Integration
* Technologies: Ecommerce
* Location: Ticino, Switzerland
* Type: Contract
• Lead the analysis and thorough documentation of current and future state business processes that require improvements.
• Design and develop requirements including writing basic functional and nonfunctional specifications, user interface mock-ups, process and data flow diagrams, dashboards, and reports.
• Participate in scrum ceremonies, writing stories and identifying Acceptance Criteria and/or gathering and composing other on-demand documentation.
• Develop, improve and oversee the review and validation of written specifications with the subject matter experts, develop team members, and other partners to ensure on-time completion with all necessary sign-offs.
• Responsible for acting as a liaison between Product Owner and development team.
• Analyze the 3rd party/product integration aspects of business requirements and be able to effectively work with vendors to implement such requirements.
• Assist the Product Owner in the testing of new product features: design test cases to monitor system functionality and support system enhancements.
• Assist the team’s Support Analysts in performing RCAs.
• Provide general support to the team for projects.
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