Lead maintenance and compliance efforts to ensure SAP services meet the company needs and SAP''s maintenance strategy, optimizing costs.Contribute to S/4HANA transition, focusing on maximizing the value of SAP Services, especially for finance (FICO) and HR (SuccessFactors).Ensure project designs and resource estimates align with SAP standards and the organization''s goals.Oversee SAP service changes, infrastructure upgrades, and collaborate on seamless operations.Provide exceptional customer service and help resolve SAP related incidents.Stay updated on market trends and SAP innovations, particularly regarding SAP S/4HANA and SuccessFactors.Analyze supplier roadmaps and end of life cycles, providing recommendations for action.Strong experience in S/4Hana transformation projectsExperience in managing SAP cloud solutions (Ariba, SuccessFactors, Concur) & SAP services within a SIAM frameworkUnderstanding of FICO OR HCMStrong analytical and problem solving skillsFluency in English French is a plus