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Client:
NTI AG, LinMot & MagSpring
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Job Category:
Customer Service
Job Reference:
49845d303417
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Posted:
Expiry Date:
29.03.2025
Job Description:
We are looking for a proactive Partner & Customer Engagement Manager to strengthen our distributor network and drive customer engagement across the EMEA region. You will work closely with our distributors, visiting key customers, and ensuring our innovative solutions reach the right markets.
This role is about understanding customer needs, guiding discussions, and solving real business challenges. It requires strong business acumen, customer focus, and the ability to develop relationships that drive long-term growth.
If you enjoy traveling, working with cutting-edge industrial automation products, and thrive on asking the right questions to solve real problems, this role is for you!
* Work closely with distributors to enhance their sales efforts, ensuring they have the tools and knowledge needed to succeed and drive new opportunities.
* Conduct joint customer visits, reinforcing LinMot’s presence, strengthening customer confidence, and driving project success.
* Engage with customers directly, building relationships and guiding discussions on a wide range of topics, from technical challenges to application needs.
* Understand customer needs, steering discussions to uncover real challenges and propose tailored solutions.
* Gather market and customer insights, providing valuable feedback to sales, marketing, and product management to refine offerings and strategies.
* Foster strong communication between LinMot and its distribution partners, ensuring alignment and solving challenges efficiently.
* Drive continuous improvement, working closely with distributors and internal teams to optimize customer engagement and market success.
Qualifications
* Experienced in sales and distribution management, ideally in industrial automation or related technical industries.
* A strong relationship builder, comfortable engaging with both distributors and end customers.
* Proactive and adaptable, with the confidence to navigate diverse business situations professionally.
* Technically inclined and solution-oriented, capable of understanding product applications and guiding customers effectively.
* Independent and self-motivated, able to take initiative and deliver results without constant oversight.
* Willing to travel frequently (40%) within EMEA to engage with distributors and customers.
* Make a real impact—play a key role in shaping distributor relationships and driving customer engagement.
* Be part of a fast-growing company at the forefront of industrial automation, working with cutting-edge solutions that help customers innovate.
* Enjoy autonomy and responsibility in a role where your contributions directly influence business growth.
* Collaborate with a dynamic, international team, working closely with sales, marketing, and product management to shape future strategies.
If you’re a proactive, customer-focused professional who thrives in an international environment and wants to make a real impact, we want to hear from you!
NTI AG is a global manufacturer of high-quality tubular style linear motors and linear motor systems.
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