About Our Company
Longines is a renowned manufacturer of luxury timepieces, steeped in tradition and elegance. As a member of the Swatch Group Ltd, we have been based in Saint-Imier, Switzerland since 1832.
We take pride in our expertise as Official Timekeeper of World Championships and partner of international sports federations, creating lasting connections to the world of sport.
Sales Representative Position
We are seeking a Sales Representative for our new boutique in Zürich.
Your key responsibilities will include:
Sales
* Welcome and serve all customers with a friendly attitude, providing a comprehensive and memorable experience.
* Develop familiarity with our product range, both past and present, to offer detailed and accurate information to customers.
* Maintain a thorough understanding of the features of watches and other brand products.
* Offer reliable information to customers regarding sales and customer service inquiries.
* Assist in presenting merchandise according to guidelines.
* Contribute to achieving monthly, quarterly, and annual sales targets.
Security
* Assist in controlling stock shrinkage and losses through careful handling and attentive actions within the boutique.
* Adhere to administrative policies and procedures, particularly regarding cash handling.
* Maintain general awareness of product security and potential risks.
* Follow company procedures for opening and closing the store.
* Ensure proper handling of all deliveries.
Cash Handling and Payment Operations
* Manage all transactions responsibly and securely.
* Perform cashier duties, including payment processing and handling international currencies.
* Ensure accurate cash handling, credit card processing, and related tasks.
Store Maintenance
* Ensure the boutique remains clean and presentable at all times.
* Maintain awareness of health and safety standards.
* Ensure proper implementation of visual merchandising standards.
Communication
* Comply with company policies and regulations.
* Attend briefings as instructed by supervisors.
* Present yourself professionally to both customers and colleagues.
* Handle international clients with an understanding of their customs and culture.
Product Knowledge
* Regularly participate in training sessions.
* Take responsibility for proactively learning about new products and applying training effectively.
* Provide customers with thorough product knowledge.
Requirements
To be considered for this position, you should have:
* Vocational training in sales (CFC) with a few years of experience in luxury boutiques, ideally in watchmaking.
* Preferably from a watchmaking/jewelry background.
* Experience working with an international clientele.
* A passion for luxury retail or watches, with a natural enthusiasm for the products.
Essential Skills
* Strong sales and negotiation skills.
* Business acumen and customer-oriented mindset.
* Ability to work both independently and as part of a team.
* Excellent interpersonal skills.
* Strong planning and organizational abilities.
* Flexible with working hours.
Languages
* Fluency in German and English is essential.
* Knowledge of other languages is an advantage.
Location
Zürich.