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ICT Service Desk & Support Employee 80 - 100% (f/m/d), Oetwil am See Client: Gi Group SA
Location: Zurich
Job Category: Other
Job Reference: 1a223da87176
Job Views: 3
Posted: 14.03.2025
Expiry Date: 28.04.2025
Job Description: For our client, a company in the Hospitals and Health Care industry based in Zurich, we are looking for an ICT Service Desk & Support for a 9-month contract role with the aim of hiring for a permanent contract.
Your responsibilities:
Support users across all locations as the first point of contact in the ICT service desk, professionally receiving questions and fault reports on hardware and software, analyzing and triaging at the responsible departments, answering user questions, and solving faults in the first instance.
Manage the Windows client infrastructure, VoIP telephones, the managed printing system, and conduct user training.
Have completed a vocational apprenticeship as an IT specialist, ICT specialist EFZ, or business IT.
Be familiar with current Windows systems and Office applications, and ideally know about VoIP telephony, software distribution, Citrix infrastructures, and hospital applications.
Possess practical professional experience in the service desk & support area.
Hold a category B driving license.
Exhibit efficient organization, coordination, and professional communication skills.
Demonstrate analytical, networked thinking to quickly recognize and deal with relevant issues effectively.
Work in a customer-focused manner with high social and communication skills.
Have good written and spoken German and English skills.
Be aware of Swiss work permit restrictions, as we can only consider applications from Swiss nationals, EU citizens, and current work permit holders in Switzerland.
Your application:
Please apply online. For further information about the position, please contact your Gi Group recruiter, Mrs. Anh Nguyen (+41 76 586 02 13).
About Gi Group: Gi Group is part of Gi Group Holding, a global ecosystem of HR services and consulting that supports the development of the labour market and helps to change people's lives in 37 countries around the world.
In Switzerland, we operate with the brands Gi Group, Grafton, BauTech, Gi Life Sciences, and former Kelly Services. We are active in temporary, permanent, and professional staffing as well as in a variety of complementary HR Services. With a direct presence in 35 locations across Switzerland and over 250 employees, we are one of the leading staffing companies in the Swiss recruitment market.
Gi Group specializes in Temporary and Permanent staffing and is your valuable partner for many other HR Solutions. We are changing lives by connecting candidates with companies, and we work every day to create value. Your Job, Our Work.
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