Bilingual Legal Intake Specialist - Sales
Atlanta Family & Immigration Law Firm • Brookhaven, GA, US
Posted 8 months ago
***IN OFFICE***
Legal Intake Specialist (SALES) - Bilingual Spanish
Amazing Sales Person Wanted; BILINGUAL SPANISH SPEAKER REQUIRED. YOU WILL BE DISQUALIFIED IF BOTH REQUIREMENTS ARE NOT MET. IN OFFICE POSITION ONLY, NO REMOTE.
This position is for awesome salespeople who can both sell legal services and cultivate new relationships to generate new leads.
Responsibilities:
* Assess all new PNCs to Atlanta Family & Immigration Law (AFIL) and determine which of these AFIL should offer to retain based on objective and subjective criteria.
* Answer any non-legal questions raised by PNCs regarding filling out documents created and sent to clients via Lawmatics, sending documents to the firm, signing legal services agreements, or any other matter involving the PNCs’ pre-engagement relationship to AFIL.
* Act as the primary point of contact with PNCs up to the onboarding process, ensuring all legal documents have been signed and retainer payment is successful.
* Maintain accurate records in Lawmatics to track the number of PNCs who contact AFIL, the number who come in for initial consultations, and the number who engage AFIL; ensure that the status of each PNC profile in Lawmatics is accurate and up-to-date.
* Prepare monthly consultation status reports.
* Follow firm-prescribed guidelines on how to communicate with PNCs effectively; collect information about the PNCs and the matters for which they are seeking AFIL's help; assure the PNCs that AFIL’s attorneys and staff will be able to help them; show compassion for their troubles; and explain how AFIL can improve their lives.
* In accordance with the ethical rules governing lawyers, Sales (Dragon) and Client Relations shall not provide legal advice but shall otherwise manage all aspects of converting PNCs to clients.
* Stay in contact with PNCs who do not retain us after their initial consultation to keep the door open for them to retain us when they are ready.
Qualifications:
* Previous experience with Lawmatics CRM and case management software desired.
* Solid data entry, spreadsheet management, and computer skills.
* Possesses outstanding communication skills and a sense of empathy.
* Previous legal sales experience is a MUST.
* Sales quota met each month and quarter.
* Experience with the G-Suite, Microsoft 365, Adobe Acrobat Pro.
* Mycase, Conversionly, and/or Dropbox is preferred but not required.
* High school diploma or equivalent required; Bachelor’s degree preferred.
Compensation: $35,000 to $40,000 Salary
About Atlanta Family & Immigration Law Firm:
Atlanta Family & Immigration Law is a team of highly compassionate and focused individuals worldwide who look forward to providing excellent resolutions to high-conflict legal matters. We have been recognized as one of the fastest-growing law firms in the US for the past few years and we've done it by providing legal representation with empathy, gusto, and integrity. We are looking to add you to the team.
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