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Junior Service Delivery Manager in Bern, Bern
Client:
Comfone
Location:
Bern, Switzerland
Job Category:
Other
Job Reference:
d96567362d17
Job Views:
11
Posted:
21.01.2025
Expiry Date:
07.03.2025
Job Description:
We live in a connected world. Whether you are chatting to loved ones overseas, or depending upon connected healthcare devices, reliable connectivity is essential and therefore we provide easy and borderless communication to all people and things. Comfone is a pioneer in global international roaming services, a market in constant technological evolution. We are proud of our contributions in defining the standards and shaping this industry. Over more than 25 years, our roaming services have helped billions of subscribers stay connected when it really matters. We are a Swiss company based in Bern with regional offices covering Europe, Latin America, North America and Asia Pacific. We are an international team with staff from more than 40 different nationalities, speaking more than 32 languages and driven by values of diversity, equity, and inclusion into our daily operations.
To learn more about the company, please check our website www.comfone.com.
Junior Service Delivery Manager in Bern to start work immediately or at a later date by agreement. On our teams, everyone counts – and we want your unique way of thinking. You bring the talent, and we will provide the rest!
Your Experience:
1. Interface regularly with external and internal teams. Externally: Customer’s commercial and technical teams, connectivity Suppliers. Internally: Sales Team, Financial Team, IPX Engineers, etc.
2. Managing projects related to Implementation of Comfone Services and changes to already implemented services.
Your Profile:
1. High commitment and strong customer focus.
2. Education in one of the following areas: IT, Telecom, Finance.
3. Proactive approach and project management skills.
4. Work experience in Telecom (Mobile Operator, IP Transport Provider) is a plus.
5. Knowledge about Roaming (technical, administrative, commercial parts) is a plus.
6. Fluent in spoken and written English; extra languages are a plus.
7. Swiss or EU/EFTA citizen (with a work permit B or C).
We Offer:
1. A friendly work environment with theme evenings, Apéros, raclette evenings and more!
2. A multi-cultural and multi-linguistic team with English as the corporate language.
3. Yearly international events with our clients from all over the world (ConneXion).
4. Competitive salary.
5. Flexible and partially remote work time.
6. Brand new office with state-of-the-art equipment.
7. SBB half-fare abonnement.
8. Mobile phone subscription and subsidy for handset purchase.
9. Special prices at restaurants close to HQ in Bern.
10. Onboarding with consequent training and introduction to all departments.
11. Support for advanced education.
12. Company events (Summer events, Christmas Party, Team events …).
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