Become fan of your job.
Yes it is EXCITING - to work with us. We are people with emotion and passion who strive for excellent results, driven by success and independent thinking, intrinsically motivated. We work successfully in a team, always looking for innovative ideas to satisfy our consumers at the highest level, and we are not afraid to show a healthy dose of guts in our daily work. This is what we and our three successful brands JOOP!, Strellson, and windsor stand for.
For our JOOP! showroom in Salzburg, we are looking for employees who want to actively shape the future of HOLY FASHION GROUP. Apply now as
Customer Services Agent (d/f/m)
In this exciting and diverse internal sales role, you will be responsible for the comprehensive support of JOOP! and windsor customers in a sales area and will always ensure perfect service. You will be the central contact person for our customers, actively sell our products over the phone, and ensure timely delivery. Furthermore, you will accompany the entire administrative sales process from order entry to monitoring incoming payments and open items, handle all customer inquiries, and actively participate in important customer meetings with the field sales team.
In addition, you will prepare customer and sales analyses, monitor the corresponding delivery dates, and support potential return processes in your role. Close cooperation with the Sales Managers and the Merchandising Team rounds off your exciting range of tasks.
Required experience and skills:
* A successfully completed commercial apprenticeship or a degree in textile or fashion management
* Ideally, initial professional experience in internal sales and/or sales
* Good user and IT skills (MS Office, SAP R/3)
* English skills, both spoken and written, and ideally another foreign language
* A high level of service orientation
* Strong communication and organizational skills
* A structured and goal-oriented way of working
* A positive mindset and enthusiasm for fashion and lifestyle
Our employees are essential to the success of our brands and our organization. We take a 360-degree approach to strengthen the social well-being and physical health of our employees. See our benefits below:
Benefits:
* Events: We use events to celebrate successes together with employees from all departments.
* Parking: All employees have the possibility to use a free parking lot directly at the headquarters.
* Employee discounts: In our stores and outlets, all employees receive discounts on the high-quality products of our brands.
* Good connection to public transport: Due to the central location, there is a very good connection to public transport.
* Comprehensive onboarding: Through various onboarding measures, such as our HFG College, an induction plan, and mentoring program, we ensure the optimal integration of our new employees.
* Working from home: On up to two days per week, our employees have the opportunity to work from home.
* Trainings: Job-specific as well as general training and courses can be used by employees for optimal further development.
* Thirteenth salary: In addition to the monthly salary, you will receive a thirteenth salary.
* Top employer: In the TW employer survey, we were ranked among the TOP 10 employers in the fashion industry.
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