About Us
At Lonza, we are a global leader in life sciences operating across three continents. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world.
Job Description
The primary responsibility of this position is to drive acquisition of new customers and expand existing customers for the Drug Product Services (DPS) Business Unit (BU). Working collaboratively with Global Sales, Commercial Development, and Marketing, the Drug Product Sales Specialist will promote current drug product service capabilities and new offerings, facilitating generation and closing of new clinical and commercial business opportunities.
Key Responsibilities
* In close collaboration with Business Development managers, Account Managers, and Global Account Managers, manage drafting and implementing Territory Sales Plans for DPS service offering that align with the DPS Business Unit strategy.
* Hunt for new programs for the DPS BU.
* Demonstrate strategic business awareness of the drug product market and customers to differentiate Lonza from the competition.
* Effectively promote current drug product technical capabilities and emerging/new technologies to facilitate generation and closing of new business opportunities.
* Navigate and build trust-based relationships throughout target accounts from technical personnel to the executive level.
* Formulate value propositions to generate opportunities to address customer needs.
* Identify market trends, assess market potential, and develop strategies to grow market share using data from customer base/market and communicating effectively with internal stakeholders.
* Achieve New Business/New Program wins: Assist the Global Sales team to achieve required Opportunity closure rate.
* Actively lead or support marketing and technical expert outreach efforts to penetrate target accounts and position Lonza as a market leader in biologics drug product services.
* Maintain up-to-date data in Lonza systems including Salesforce, CPQ, Negotiation Planner, Customer Target Platform (CTP), Omni (Territory Plans), etc.
Key Requirements
* Bachelor's degree in Life science discipline: Biochemistry, Chemistry, Molecular Biology, Pharmaceutical sciences; MBA, Advanced scientific degree such as Masters or Ph.D. is preferred.
* Business fluent in English.
* Highly experienced within CDMO industry specifically DP: Advanced number of years in commercial or alternatively customer-facing technical roles.
* Aseptic filling; fill and finish; liquid vials, lyo vials, Cartridges, and PFS or syringes.
* CDMO background/service industry who provides fill and finish services.
* CRM/SFDC Expertise.
* Negotiation experience.
* Proven track record in delivering year-on-year business targets for drug product deals.
* Strong technical understanding of drug product development and drug product manufacturing processes.
* Demonstrated track record to secure new customers, exhibiting a strong close rate.
* High-level understanding of the drug product development process from pre-clinical to clinical development and commercialization.
* Effective at working with scientists and other customer stakeholders, up to and including C-Suite leaders, to discuss the value proposition of Lonza's offerings, whether it be a small or large value deal.
* Understanding of SalesForce.com customer contact management system.
* Strong interpersonal and leadership skills. Creative, adaptable, capable of self-motivation and independence.
* Adept at building strong internal network and navigating a complex matrix organization to optimize influence for ensuring appropriate support levels for territory opportunities.
* Customer-facing attitude. The ability to build relationships based on trust and long-term commitment. Strong gravitas, particularly in specific technology area of focus.