IMPORTANT NOTICE REGARDING APPLICATION DEADLINE: please note that the deadline for applications is indicated in local time as per the time zone of the applicant’s location.
1. Organizational Context
a. Organizational Setting
The post is located in the IP eLearning Section of the IP eLearning and Internal Training Program of the WIPO Academy, Regional and National Development Sector. The IP eLearning (Distance Learning (DL)) Section provides general, advanced, and skills-based Intellectual Property (IP) knowledge through online, hybrid, and blended learning for the benefit of WIPO Member States, mainly for developing countries, least-developed countries (LDCs), and countries in transition.
b. Purpose Statement
The aim of the Associate eLearning Information Systems Officer is to provide technical support throughout the Software Development Life Cycle (SDLC), including IP content and target audience-related designs, and eLearning administration and partnership projects. This includes participation in assigned eLearning-IT projects, particularly those related to the intersection of eLearning and AI technologies, certification / accreditation of badges, special course designs, and eLearning network partnerships.
2. Duties and Responsibilities
* Liaise with eLearning Content Development, Administration, and Software Implementing teams and DL IP experts and contribute to the development of assigned DL Program projects, particularly the IP Digital Tutor and Digital Administrator Chat Bot project using AI techniques.
* Provide technical support for all eLearning IT project phases, from conception and initiation, planning, execution, monitoring, to closing of projects.
* Develop interfaces using business intelligence and data visualization techniques, and identify, consolidate, and analyze required data for the management and administration of reporting modules.
* Act as an eLearning IT / IS focal point for projects requested by the DL Content Development and Administration teams.
* Provide technical support for the eLearning Management System, including its administration modules.
* Draft presentations for new DL IT projects, develop eLearning data analysis for the production of key performance indicators and statistics, and generate management dashboard and course impact template reports.
* Draft periodic reports and take meeting notes to facilitate proper eLearning IT project coordination and software quality control.
* Draft and update user guides for the WIPO eLearning Center (WeLC) applications and modules.
* Perform such other related duties.
3. Requirements
A first-level university degree in Information Systems Management, Computer Science, Business Analytics, or other relevant discipline.
Experience (Essential)
At least three years of progressive professional experience in project management with a focus on eLearning systems development, natural language processing or machine learning, and data science.
Excellent knowledge of written and spoken English.
* Communicating effectively.
* Showing team spirit.
* Demonstrating integrity.
* Producing results.
* Showing service orientation.
* Seeing the big picture.
* Seeking change and innovation.
* Developing yourself and others.
4. Information
Annual Salary:
Total annual salary consists of a net annual salary (net of taxes and before medical insurance and pension fund deductions) in US dollars and a post adjustment.
Additional Information:
Temporary appointments are renewable, subject to continuing needs, availability of budget and satisfactory performance with a maximum cumulative length of two years.
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