Qim info, who are we?
An IT engineering and digital services company founded in 2004, with offices in Switzerland (Geneva, Lausanne, Zurich & Basel) and France (Annecy, Lyon & Paris).
Qim info is first and foremost a group of consultants capable of intervening at all levels of an information system in various fields (studies & development, functional, infrastructures & networks, data, DevOps…) as well as in various sectors (banking, finance, insurance, luxury, retail, aeronautics…).
With more than 600 collaborators, we are always looking for new talents!
Qim info has a global rating of 4.31/5 on the Happy at Work label, which measures the well-being and motivational factors of employees, and is ranked 3rd in the ICTJournal 2023 ranking.
In a few words
We are looking for a Senior Solution Architect Voice to join our team and accompany our customers in Basel (fully remote).
Your mission
Our client is a Swiss company and one of global leaders in the pharmaceutical manufacturing sector, dedicated to support pharmaceutical, biotech and nutrition companies in bringing innovative treatments to patients worldwide.
Your profile
The Senior Solution Architect Voice is responsible for planning and designing the technology solutions and mapping the business requirements to systems/technical requirements to ensure they are in line with the enterprise architectural plan.
To globally design and implement Voice Infrastructure (MS Teams Voice, Skype for Business, Audiocode, Cisco Call Manager, Luware, Attendant Pro, etc.). Efficient operation of the Voice & Telephony Services. To ensure high availability and compliance of the IT-Infrastructure. Interact with external outsourcing providers.
Other relevant skills/experience:
Strong working knowledge of CUCM, Cisco Voice gateways, Skype, and Teams voice.
Support transition of CUCM, Cisco Voice gateways, and Skype to Teams voice solution.
Review, interpret and respond to detailed business requirements specifications to ensure alignment between customer expectations and current or future ICT capability.
Operation of the above environment and ensure high availability.
Accountability for delivery of Project work according to the overall standards and concepts.
Technology scouting and run proof of concepts / Propose new solutions, liaise with vendors and define global IT infrastructure standards.
Resolution of critical incidents and problems.
Ensure Disaster/Recovery and maintain security of systems and unauthorized access to systems.
Ensure that systems are implemented and documented in compliance with our client’s standards.
Ensure documentation and compliance of corresponding IT-Infrastructure.
Fluent in written and spoken English ; French or German is a plus.
Job conditions
Location: fully remote
Starting date ASAP
Workload: 100%
Duration: 12 months
Why choose Qim info?
Recognized expertise in the consulting world, with activities in around ten sectors and knowledge of all IT professions.
Close and high-quality HR & management support for our consultants to help them develop their skills and manage their day-to-day responsibilities.
Joining us also means sharing more than just a coffee break! Qim Tech Talks, annual and quarterly parties, Qim Afterwork… many events are organised every year to create great memories together!
Want to know more?
We look forward to seeing you apply!
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