Beating Cancer Together
At Varian, a Siemens Healthineers Company, we unite the world's best talent to realize our vision of a world without fear of cancer. We work passionately to develop and deliver easy-to-use, efficient oncology solutions that make a difference in people's lives.
We're part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing boundaries to improve lives worldwide. Our inclusive culture empowers every individual to unleash their potential, spark ideas that lead to positive impact, and drive continued success.
If you're driven to make a meaningful contribution, we want to hear from you.
We seek a candidate with a strong support mindset to help our customers, Varian Field Service Engineers, and Installations Engineers operating Varian products.
You'll join the Product Support Engineering (PSE) Imaging team, responsible for third-level support of imaging components on Varian's linear accelerators. This team of highly skilled engineers conducts technical investigations, supports Field Service representatives, authors service documentation, and provides input & feedback to the R&D organization.
Key Responsibilities
1. Conduct thorough technical root cause analysis related to Varian Medical Systems Imaging products by diagnosing, troubleshooting, and debugging complex systems.
2. Respond to situations where first and second-level field service support was unable to isolate or fix problems in malfunctioning equipment or software.
3. Author technical documentation for Field Service and Installation organizations.
4. Support new product rollouts and initiate knowledge transfer to Installation and Field Service teams.
5. Report design, reliability, and maintenance discrepancies to the Engineering teams.
6. Represent the Global Customer Service organization and provide input to the Engineering teams during new product introductions.
Desired Qualifications
1. Bachelor's or Master's degree in Electrical Engineering, Computer Science, or equivalent degrees.
2. High level of analytical skills, able to break down complex problems to find a root cause.
3. Autodidactic skills to quickly familiarize with new areas.
4. Fluency in the English language, written and verbal.
Additional Qualifications
1. Experience in a support role.
2. Experience with Varian Linear Accelerators (C-series, TrueBeam).
3. Previous exposure to medical physics or image processing.
You are communicative, eager to support others, and thrive in an international work environment. You have an eye for details, express your ideas in writing, and are open to discussing ideas and solutions with colleagues. If you're passionate about making a difference in people's lives, we look forward to receiving your application and CV.
Varian is required to comply with all local and applicable regulations associated with vaccine requirements for certain roles.
Fighting Cancer Calls for Big Ideas
We envision a world without fear of cancer. Achieving this vision takes dedication and commitment from all of us, every single day. At Varian, we celebrate and value the unique identities of each employee, recognizing that big ideas come from everywhere. We encourage you to bring your whole self to work, believing your authentic perspective will power more victories over cancer.