Client:
Teleperformance
Location:
Athens, Greece
Job Category:
Other
Job Reference:
7562775cd7f1
Job Views:
10
Posted:
21.01.2025
Expiry Date:
07.03.2025
Job Description:
Are you passionate about everything online, with an eye for details? Become a member of our strong and growing social media team in Athens!
We are looking for talents with great German & English skills who will join us in our state-of-the-art working environment in Greece, after relocating to Athens.
Be part of a strong team that reviews and categorizes social media commercial ads, and also reviews and moderates business content, helping to build a better user experience.
Note: This position is not a remote/work-from-home position. Our teams are based in our state-of-the-art offices in Athens, Greece (Moschato and Piraeus).
What you will do:
* Review and categorize social media content based on specific guidelines.
* Ensure that all information uploaded by users follows the guidelines based on client’s policies.
* Make well-balanced decisions to be an effective advocate for the online community.
* Ensure high quality and safe experiences for both people and businesses.
* Apply a content policy to digital content and execute handling procedures with consistency.
* Assist customers via chat, email or phone (depending on the project).
* Identify inefficiencies in workflows and suggest solutions.
* Follow company and client procedures and guidelines.
What we expect from you:
* Excellent verbal and written skills in German.
* Very good English knowledge.
* Exceptional communication and soft skills, as well as problem-solving skills.
* Ability to use Windows Operating Systems, internet applications, and MS Office.
* Solid teamwork and collaboration skills, with the ability to work independently with limited supervision.
* Attention to detail and ability to distinguish self-beliefs from moderated content and policies.
* Be positive and proactive and have a desire for applying continuous improvement processes.
* Experience in Content Moderation, Social Media, or Customer Support will be considered an advantage.
What we offer to you:
* Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process - all at no cost to you).
* Competitive monthly salary + 2 extra salaries per year.
* Refer-A-Friend: Bring your friends and receive great bonuses!
* Health care benefits and numerous other discounts.
* Full training by certified instructors.
* Professional growth & development opportunities.
* Special events as well as community & social responsibility initiatives.
* Free online Greek language courses.
* State of the art premises, providing a great working environment with relaxing break areas.
* Work for a Great Place to Work-Certified Company that fosters diversity.
Thinking about relocating and wondering about the cost of living in Greece? Get an idea here:
Greece has enviable history and culture, climate, and cuisine – and yet, the cost of living is among the lowest in Europe, according to Greek authorities and the EURES network. No wonder Greece is a popular destination for tourists and expats alike.
Find out more
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