Social network you want to login/join with: Offre d'emploi : Client Join an Exceptional Hotel Adventure in the Grisons! Are you passionate about the mountain hotel industry? Do you dream of working in an idyllic and dynamic setting? Our client, a 4* hotel located in the Grisons, is looking for its next: General Manager (M/F) German language Why is this opportunity for you? As the General Manager, you will play a key role in the management and administration of this mountain hotel. Poste Your mission? Ensure operational excellence, keep costs under control, maintain quality standards, and maximize guest satisfaction. Your Responsibilities: Operational Strategy: Collaborate with the COO and department heads to define the hotel's strategic direction. Operational Excellence: Ensure that every element of the service strategy aligns with expected outcomes. Inspiring Leadership: Motivate teams to achieve service excellence and targeted financial results. Supervision: Support department heads in their daily tasks. Strategic Planning: Develop action plans to effectively respond to the results obtained. Financial Management: Work with teams to maximize revenue, minimize costs, and ensure the profitability of the establishment. Safety and Hygiene: Ensure compliance with safety and hygiene regulations in collaboration with technical managers. Effective Communication: Lead weekly meetings and ensure harmony between different departments and the Group's support services. Employee Engagement: Encourage employees to deliver excellent service and actively participate in daily meetings. Commercial Initiatives: Promote the brand to regional players through targeted commercial initiatives. Customer Experience Management: Effectively respond to customer complaints and work with teams to improve Guest Satisfaction Survey (GSS) results. Profil Your Profile: Education: Degree in hotel management or equivalent. Experience: Minimum of 5 years managing a 4* mountain hotel within a recognized group. Languages: German mandatory, English. Authorization: All necessary licenses to manage a lodging establishment in Switzerland. Knowledge: Good understanding of the Swiss hotel market in the Grisons. Skills: Proficiency in office software, attention to detail, excellent interpersonal skills, decision-making ability, analytical mindset, organizational skills, and leadership competencies. Additional Information: Contract: Year-round Housing: Accommodation available Salary: Based on profile x 13 months excluding bonuses Do you recognize yourself in this description? Do you have a leadership spirit and are ready to take on new challenges? Apply now and join a dynamic team in the heart of the mountains in the Grisons! #J-18808-Ljbffr