Domain Expert in Consumer Products, Retail Industry
We are seeking an expert in the Consumer Products, Retail (CPR) industry to provide support to clients requiring expertise in various domains such as retail management, consumer packaged goods management, consumer behavior, customer relationships, e-commerce platform enhancement, and more.
Key Responsibilities:
* Deep expertise in the Retail/CPG domain with experience in handling and delivering complex projects in these industries.
* Drive growth for Capgemini Invent by working in your area of expertise and driving revenue growth aligned with the industry/group market strategy.
* Support capability sales and delivery at target accounts and deliver on projects as a subject matter specialist & solution designer.
* Develop and shape solutions/proposals/RFPs etc. by acting as a bridge between client asks and Invent/other teams.
* Leverage your understanding of the Retail, CPG sector, and client business to identify opportunities to grow the account.
Required Skills:
* MBA qualification (preferably in Product Management, Strategy & Consulting), BE preferred.
* 15-25 years of experience in the CPR industry or relevant organizations demonstrating work related to Customer Relationship Management, Product Development, Inventory and Order Management, D2C, B2B, B2C, Digital Marketing, SEO, Omnichannel Selling, Digital Transformation, etc.
* Process Analysis and redesigning strategy.
* Consumer Markets, Customer Experience, Master Data Management, Analytics, Omnichannel, Digital Marketing, Supply Chain, Returns/Refunds, Reverse Logistics, Store Operations, Merchandising.
* Digital Transformation, Product Management, Multi-channel/e-commerce fulfillment knowledge, RFI/RFP Management, Continuous Improvement Process knowledge.
Secondary Requirements:
* People Management Skill – Ability to lead a team comprising of members from different bands/levels.
* Decision-Making Skill – Ability to take charge and make important decisions.
* Self-managing - Manage yourself to meet commitments and deadlines. Proactive and dependency/impact aware in the situation.