Job Responsibilities:
* Providing excellent customer service to clients, answering their questions and addressing any issues they may have with our solution and managing the escalation to engineering with a proper analysis.
* Building and maintaining relationships with clients, agents, brokers, and other industry professionals.
* Coordinating with partners, attorneys, and other third parties to ensure the smooth completion of transactions.
* Assisting with the development and implementation of marketing strategies to promote our solution to potential clients.
Requirements:
* CFC / License in a related domain.
* At least 2 years of experience in the real estate industry.
* Proficiency in using a real estate CRM.
* Strong interest in new technologies (Stripe, Resend, etc).
* Strong communication and negotiation skills.
* Ability to work independently and as part of a team.
* Excellent organisational and time management skills.
* Fluency in English and French, with proficiency in German a plus.
* Must be based in Switzerland or France (with 40% maximum remote for people living abroad).
If you are a motivated and experienced professional looking to take your career to the next level, we encourage you to apply for this exciting opportunity.
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