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Responsibilities Together with the Front Office Manager, you will manage the entire front office area
Control the daily tasks at the reception desk
Co-responsible for the daily optimal room occupancy, hotel occupancy and for all arrivals and departures
Co-responsible for the daily/monthly accounts and the main cash desk
Daily coordination between housekeeping, concierge and guest relations
Complaint management
Organisation and coordination of all processes in the front office department
Jointly responsible for staff planning
Co-responsible for the induction, management and development of front office staff
Co-responsible for ensuring and maintaining service quality in accordance with LQA standards
Seniority Level Mid-Senior level
Employment Type Temporary
Job Function Other
Industries Hospitality
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