Are you driven by the challenge of supporting and optimizing IT infrastructure to empower businesses in the digital age? We’re seeking a motivated individual to join a team committed to enabling companies to excel through modern IT solutions.
Your Responsibilities:
1. Manage IT infrastructure solutions for SME customers, both remotely and on-site.
2. Deliver 1st and 2nd level support to customers, ensuring seamless service.
3. Advise SME customers on enhancing and streamlining their digital work environments.
4. Collaborate on complex IT projects with experienced ICT Project Managers and Solution Architects.
5. Maintain and optimize customer solutions post-project completion.
6. Work hands-on with cutting-edge technologies, especially in cloud computing within the Microsoft ecosystem.
Your Profile:
1. Completed training in computer science (e.g., EFZ specialization in platform development, ICT specialist EFZ) or equivalent; Microsoft certifications are a plus.
2. Experience with or eagerness to learn cloud computing, focusing on Microsoft 365, Azure, Intune/Autopilot, and related technologies.
3. Strong knowledge of Microsoft client/server infrastructures, networks, and backup solutions.
4. Some experience in external IT services and customer support is advantageous.
5. A self-motivated individual who thrives independently, demonstrates precision, and is service-oriented.
6. A communicative team player with excellent German.
What We Offer:
1. A diverse and dynamic role within a supportive and collaborative team.
2. Opportunities to take ownership of tasks and implement your ideas.
3. A flat hierarchy fostering swift decision-making and transparent communication.
4. Flexible working hours, home office options, and regular team-building events.
5. A culture that values innovation, teamwork, and professional growth.
Please apply or send your CV to Honey.Jones@darwinrecruitment.com
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