We live in a connected world.
Reliable connectivity is essential for people and things to stay connected, whether it's chatting with loved ones overseas or depending on healthcare devices.
Comfone is a pioneer in global international roaming services, driving innovation in a rapidly evolving market.
We've spent over 25 years shaping the industry and contributing to defining its standards.
With a presence in Europe, Latin America, North America, and Asia Pacific, our international team of over 40 nationalities speaks more than 32 languages.
About Us
We're a Swiss company based in Bern, committed to diversity, equity, and inclusion in our daily operations.
Your Role
We're looking for a Junior Service Delivery Manager to join our team in Bern.
Your Experience
* Regularly interface with external and internal teams, including customer commercial and technical teams, connectivity suppliers, sales teams, financial teams, IPX engineers, and more.
* Manage projects related to implementing Comfone Services and making changes to existing services.
Your Profile
* Show a high commitment to customers and possess strong customer focus.
* Hold a degree in IT, Telecom, or Finance.
* Demonstrate proactive approach and project management skills.
* Possess work experience in Telecom (Mobile Operator, IP Transport Provider) or knowledge about Roaming (technical, administrative, commercial parts).
* Be fluent in spoken and written English, with additional languages being a plus.
* Be a Swiss or EU/EFTA citizen with a work permit B or C.
What We Offer
* A dynamic and growth-oriented market with opportunities to shape the future of our company.
* A friendly work environment with theme evenings, Apéros, raclette evenings, and more.
* A multi-cultural and multi-linguistic team with English as the corporate language.
* Flexible and partially remote work time.
* A brand new office with state-of-the-art equipment.
* An SBB half-fare subscription.
* A mobile phone subscription and subsidy for handset purchase.
* Special prices at restaurants close to HQ in Bern.
* Onboarding with consequent training and introduction to all departments.
* Support for advanced education.
* Company events (Summer events, Christmas Party, Team events …)