Quality Manager (m/f/d)
Opfikon, Zürich, Switzerland | Frachttransport und Kundenservice | Vollzeit | SGI2155081
We are looking for a Quality Manager to join our Integrated Logistics Team, playing a critical role in implementing and overseeing a logistics-focused quality management system that meets the specific needs of our esteemed pharma client.
Your Role
As the Quality Manager, you will take charge of developing and maintaining quality procedures and standards tailored to logistics operations, while closely monitoring and reporting on logistics quality and business controls. You will ensure the implementation and sustainability of a GxP quality system compliant with WHO and EU GDP guidelines, focusing on the specific requirements of our pharma client. Acting as the main point of contact for customers and logistics service providers, you will lead change management programs to enhance logistics processes and ensure adherence to client quality standards.
Your Responsibilities
* Develop and maintain quality procedures and standards tailored to logistics operations.
* Monitor and report on logistics quality and business controls.
* Implement a GxP quality system in line with WHO and EU GDP guidelines while focusing on the unique demands of pharma logistics.
* Act as the primary quality liaison between customers, logistics service providers, and internal teams.
* Lead change management programs to optimize logistics processes and ensure compliance with client-specific requirements.
Your Skills and Experiences
* Proven quality management experience in logistics, ideally serving pharmaceutical clients (minimum 2 years).
* Strong knowledge of ISO 9001, GDP standards, and GxP, with demonstrated success in implementing quality systems.
* Preferred: Six Sigma experience to boost operational excellence.
* Analytical mindset and excellent problem-solving abilities tailored to logistics challenges.
* Fluency in English and German.
* Willingness to travel and adapt to a dynamic, client-driven environment.
Good Reasons to Join
These are your benefits:
• Health offers: Your health is important to us. That´s why Kühne+Nagel supports you with concrete offers to improve the balance between family and work and to promote your health.
• Professional and personal development opportunities: We want you to grow and unlock your potential. That’s why we provide professional and personal development opportunities.
• Modern workplace: At Kühne+Nagel, you can look forward to a modern working environment.
• Employee referral bonus: Employee referrals pay off! Recommend Kühne+Nagel as an employer to your friends and acquaintances and receive a bonus for successful hires.