Description
ABOUT THE ROLE
Are you an expert when it comes to SAP Basis? Do you have proven ability to solve complex issues, covering both technical and business needs?
If so, we are looking for an IT support analyst who will be working as part of the Group Functions Finance Team to manage large and complex SAP landscape with multiple systems in Zürich. The role requires a mix of remote and on-site work in a hybrid model.
Responsibilities
1. Manage and support multiple SAP systems
2. Perform patch updates, kernel upgrades and system upgrades to ensure the landscape is consistent
3. Troubleshoot incidents, debug SAP and Database (Oracle and HANA) and define workarounds for known errors and initiate process improvements
4. Monitor SAP performance, workload statistics, analysis and tuning
5. Manage storage solutions for virtual database files, hard disks and application data
6. Interact with internal and external stakeholders
7. Share knowledge, support, train and coach other team members
Requirements
8. Ideally 8+ years of hands-on experience in SAP Basis
9. Proficient in Linux and Windows with expertise in Oracle and HANA
10. Experience in SAP router, System Landscape Directory and troubleshooting of ABAP and Java platforms
11. Exposure to Azure technology for SAP hosted systems
12. Proficient with other software development tools, such as JIRA, GitHub
13. Ability to solve complex issues, good at problem statement analysis and solution design thinking
14. Confident communicator that can explain technology to non-technical audiences
15. ITIL qualified and proficient in using Service Now is an advantage
16. Fluent English skill is a must, German language skill is a significant advantage
Our Benefits Include
17. EPAM Employee Stock Purchase Plan (ESPP)
18. Enhanced parental leave
19. Extended pension plan
20. Daily sickness allowance insurance
21. Employee assistance program
22. Referral program
23. Hybrid working opportunities
24. Global business travel medical and accident insurance
25. Great learning and development opportunities, including in-house professional training, career advisory and coaching, sponsored professional certifications, well-being programs, LinkedIn Learning Solutions and much more
26. EPAM Switzerland was named a Top Company, & by Kununu for its people centric culture built on life-long learning
27. Certain benefits and perks may be subject to eligibility requirements
About EPAM
28. EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential
Additional
29. Please note that any offers will be subject to appropriate background checks
30. We do not accept CVs from recruiting or staffing agencies
31. For this position, we are able to consider applications from the following: Swiss nationals EU/EFTA nationals Third-country nationals based in Switzerland with an appropriate work permit Displaced people from Ukraine who are currently in Switzerland and hold, or have already applied for, S permits