Intro
Screening Eagle Technologies is a merger of two companies that were founded and funded by Tectus Group: Dreamlab, a Singapore-based software and robotics company that was founded in 2015; and Proceq, a Swiss-based non-destructive testing (NDT) company that was founded in 1954. We operate worldwide with 300 ambitious Eagles. We are looking for a passionate IT professional to join an international team, being a key contact person for supporting our regional office in Malaga and offices worldwide. A very hands-on, experienced individual with a great attitude and solid proven experience in various internal IT fields will work in an exciting IT environment together with specialists all around the globe.
This is an on-site permanent role based in Schwerzenbach, Zurich.
What will you do
* 1st Level Support: Technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstations.
* IT Administration of our office in Schwerzenbach, Zurich.
* Install and configure computer hardware and software.
* Provide answers to clients by identifying problems, researching answers, and guiding clients through corrective steps.
* Improve client references and write and maintain documentation.
* Operate devices (iOS, iPadOS, macOS, LinuxOS, WinOS, ServerOS).
* Operate IT Infrastructure Systems (Active Directory, Printers, Exchange mailboxes, DNS, group policies, VPN, network technologies, and Backup).
* Support other functions such as IT policy implementation, onboarding/offboarding, among others.
What do we expect
* High School Diploma or equivalent.
* At least 3 years of experience in a similar role.
* Confident handling of MS Office, ticket systems, Windows, Linux, Mac OS, and mobile devices.
* Excellent English and German skills.
* Experience working in international environments is a plus.
* Ability to learn new skills quickly – for example, supporting new applications or adopting new best practices.
* Problem-solving skills.
About us
We are on a mission to protect the built world with software, sensors, and data. We hire talented problem-solvers with bold ambition who share our passion for inspection technology to sustain mission-critical assets and infrastructure for future generations. Our culture is creative, innovative, and inclusive. We are a fast-paced, product-driven, growth company headquartered in Switzerland with our Singapore and Malaga technology hub and a global mindset looking to lead a digital revolution in inspection. Want to join the #EagleTeam?
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