For our important client, Watch Company, we are looking for:
FLAGSHIP STORE MANAGER
As Flagship Store Manager, you will be responsible for overseeing all aspects of the Flag ship store in Zürich, ranging from the store operations, a customized and unforgettable customer experience. In addition to leading a team of Sales Associates, you will be responsible for their development, driving sales performance, and uphold the highest standards of service and presentation.
RESPOSABILITIES:
Leadership & Team Management:
* Hiring and training in cooperation with HR
* Team development and scheduling
* Ensuring team well-being and managing cases
Sales & Profitability:
* Achieving sales targets and analyzing sales data
* Tracking key sales metrics
Operational Excellence:
* Managing inventory and orders
* Ensuring store maintenance and compliance
* Preventing losses and ensuring safety at the loading point
Customer Service:
* Resolving complaints and using feedback for improvements
* Ensuring high standards in store presentation
Event Planning:
* Planning and executing events to drive traffic and sales
* Coordinating with marketing and other departments
Industry Awareness:
* Staying informed about watch industry trends and innovations
* Implementing new practices to maintain competitiveness
REQUIREMENTS:
* Degree in Business Administration, Retail Management, Marketing, or related field preferred
* Proven senior retail management experience
* Demonstrated leadership and team management skills
* Strong track record in driving sales and achieving targets
* Experience in store operations, inventory management, and customer service
* Exceptional customer service commitment and sales skills
* Strong organizational, problem-solving, and decision-making abilities
* Excellent communication and interpersonal skills
* Proficiency in retail management software, POS systems, and Microsoft Office Suit
Branche: Anderes
Funktion: Middle und Top Management
Führungsperson: Nein
Anstellungsart: Festanstellung
Karrierestufe: Management