The Riverside Mozart is an exceptional phenomenon. As one of the largest river cruise ships on the Danube, and certainly the most well-appointed, she knows – just like her famous namesake – how to captivate and constantly surprise her guests.
With 81 Suites, 5 Restaurants & Bars, Spa and Fitness area as well as butler service for every guest, we have created a wonderful foundation for the entire team to create unique guest and team experiences.
General Responsibilities
* To oversee the daily operation of assigned Bars and to ensure that assigned public areas are kept clean, neat and tidy at all times.
* To greet Guests in a professional manner and to provide them with prompt, courteous and friendly Beverage Service in assigned Bar.
* To provide Beverage service to the service Staff and guests in assigned Bars.
* To monitor and control assigned bar inventory.
* To ensure that assigned Bars are ready for service as per schedule.
* To maintain the highest standards of cleanliness in assigned pantries and Bars (according to schedule and instructions, following HACCP standards at all times).
* To ensure the proper cleaning and maintenance of equipment in Bars and Pantries at all times.
* To follow and execute the Shipboard Sanitation Program and to complete and update all Sanitation Log sheets as per policy.
* To ensure that all equipment is properly and securely stored away when not on duty and to keep assigned area clean and tidy at all times.
* To manage and oversee Bar operation onboard.
* To oversee the wine and beverage service in cooperation with the Sommelier in the Dining Room.
* To monitor the inventory of lockers and to ensure that they are all kept organized, clean and tidy at all times and in accordance to safety rules and regulations.
* To do additional duties in other departments such as gangway duties, luggage, stores loading etc. as necessary.
* To train, coach, counsel, support and delegate the designated Bar Waiter(s) in assigned Bars.
* To report work orders when deficiencies are noted or when maintenance is required and to follow up on the work orders in a timely manner.
* To adhere to and to ensure that the designated Bar Waiter(s) in assigned Bars adheres to all Company Policies and Procedures, Manuals and Directives.
* To complete a Work Registration Form correctly every month and to submit it to the Restaurant Manager in a timely manner.
* Other responsibilities, as assigned, but not limited to the above.
Financial Responsibilities
* To keep an accurate record of assigned Bars stock and to be held responsible for any losses that may occur.
* To be cost conscious with the use of cleaning materials, linen and other consumables.
* To ensure promotion of Bar sales in assigned Bars.
* To ensure that Guests sign their checks for items on the Connoisseur List and that the checks are made out to the correct Suites.
* To ensure that Company property is maintained properly and treated with respect at all times.
Safety Responsibilities
* To ensure that the proper use of Personal Protective Equipment in the work areas is implemented at all times.
* To ensure that Safe Lifting Techniques are practiced at all times.
* To do In Port Manning duties as scheduled and as required by Company policy.
* To ensure that all equipment is properly and securely stored away when not on duty.
* Emergency Duties:
* To follow instructions on Safety.
* To participate in Safety Drills as per instructions.
* Other safety responsibilities, as assigned, but not limited to the above.
Team Education & Training
* Introduction of Job Duties and Departmental functions including continuous on-the-job-training and Safe Lifting Techniques for Bar Waiter(s) in assigned Bars.
Education/Position Requirements
* College Degree/Diploma or other relevant apprenticeship in the food service industry required.
* Minimum of three (3) years’ experience in a luxury international property hotel or two (2) years in the luxury cruise ship industry preferred.
* Must have previous Barkeeper experience.
* Must be fluent in English, written and spoken.
* Excellent interpersonal and public communication skills.
* Very good organizational skills are necessary along with the ability to multi-task.
* Very good knowledge in food and Beverage service and procedures.
* Good communication skills.
* Good product and beverage knowledge.
* Must have very good organizational skills and show attention to detail.
* Must undergo onboard HACCP training.
* Must have initiative and the ability to work independently.
* Must be able to remain calm under pressure.
* Must be service-minded with an outgoing, charming and friendly personality.
Team Communication and Meetings
* To attend daily meetings with the Dining Room Staff.
* To constantly communicate with the Restaurant Manager.
* To encourage and demonstrate good communication, excellent teamwork and continuous training, coaching and counseling.
We trust you. From the very beginning you will get a lot of responsibility which will enable you to work independently.
If you want to be part of an exceptional work environment, apply now!
You don't meet the requirements 100%? Don't worry. Our expert crew will help you and make sure you have a smooth start on board. Apply and we'll talk about the details.
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