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At Slipstream IT, we work to streamline IT Support and provide managed solutions with a strategic consulting and global leadership management approach. Our solutions are designed exclusively for emerging pharma and biotech organizations. Slipstream’s industry-leading solutions free clients from the demands of internal IT and allow them to rapidly advance their mission. Led by a leadership team that has been together for over 10 years, you will join a proven team, culture, and strategy to drive innovation within the IT outsourcing industry while developing your skillset with opportunities for internal growth.
Required Skills and Responsibilities:
* Software installation and support
* Make recommendations on software when the scientists request it
* Assist in software procurement
* Lab software updates
* Coordinate with instrument vendors to resolve any instrument issues
* Patching - 1x day per month after hours (6PM) for manual patch installation on lab devices
* Onboarding/offboarding
* Laptop configuration
* Assistance with documentation
* Big Data – SharePoint access and permissions
* Potentially pick up support requests from the US and provide remote support
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