* Ensure seamless operations in your area of expertise while upholding the highest standards of quality
* Oversee and manage the daily operations of the Six Senses Spa at The Alpina Gstaad, ensuring the highest level of guest satisfaction
* Lead and motivate the spa team to deliver exceptional service in alignment with both Six Senses' vision and values and The Alpina Gstaad's commitment to excellence
* Develop and implement strategic sales and marketing initiatives to enhance spa revenue and brand awareness
* Ensure compliance with all Six Senses brand standards, policies, and procedures while maintaining The Alpina Gstaad's high-quality standards
* Foster strong guest relations by providing personalized service and responding effectively to guest inquiries and feedback
* Monitor financial performance, manage budgets, and optimize costs while maintaining service excellence
* Oversee spa treatment menu development, ensuring alignment with guest preferences and market trends
* Collaborate with the hotel's management team to create integrated wellness experiences for guests
* Maintain and develop relationships with suppliers, media, and marketing partners to promote the spa
* Ensure team development through training, coaching, and performance evaluations
Join Our Team at The Alpina Gstaad
At The Alpina Gstaad, we redefine the meaning of Swiss luxury and hospitality. Nestled in the heart of the breathtaking Bernese Alps, our five-star hotel is a haven of authenticity, elegance, and refinement. Combining traditional alpine charm with contemporary sophistication, The Alpina Gstaad is more than just a destination—it is an experience where nature, culture, and luxury harmoniously converge.
Since opening our doors, we have earned an international reputation for delivering exceptional service, personalized attention, and creating memories that last a lifetime. As a proud ambassador of Swiss values such as precision, discretion, and warmth, we welcome guests from all over the world to discover the unparalleled beauty and charm of Gstaad.
Our team is at the core of our success. We are committed to fostering a workplace where motivated, talented individuals can thrive and contribute to unforgettable guest experiences. Discover the roles currently available below and take the next step in your professional journey with us.
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* A genuine passion for luxury hospitality and a strong commitment to achieving excellence in every aspect of your work
* A graduate of a Wellness or Hotel Management program
* Minimum of five years of experience in spa management within a luxury hospitality environment
* Strong knowledge of healing therapies, spa treatments, beauty products, wellness trends, and biohacking
* Excellent leadership and team management skills
* Ability to drive sales and develop strategic business plans
* Strong financial acumen with experience in budgeting and revenue management
* Exceptional guest service skills and the ability to build strong client relationships
* Fluent in English and either German or French; additional language skills are a plus
* Flexibility to work weekends and evenings as required
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Das The Alpina Gstaad ist ein Schweizer Luxushotel für Reisende mit höchsten Ansprüchen. Es ist mehr als eine reine Übernachtungsmöglichkeit in den Alpen – es ist eine neue Topadresse in Gstaad, die perfekte Symbiose aus Schweizer Tradition und dezentem Luxus. Das Hotel ist eine neue Definition von alpinem Chic jenseits aller Klischees.
Why Join Us?
At The Alpina Gstaad, we believe that taking care of our team is as important as delighting our guests. We provide a unique and inspiring work environment, focusing on your growth, well-being, and satisfaction. Discover our exclusive benefits:
* Staff accommodations – different categories within the region are available for your first season with us giving you time, to find your perfect, long term home
* Customized training programs – both internal and external, to support your professional development
* Staff gym access – located in Schönried, a modern, fully equipped gym for your health and wellness
* Staff car for personal use – explore the stunning surroundings in style with our Audi Q3 Sportback, that can be rented free of charge
* Exceptional workplace environment – defined by respect, teamwork, and a relentless pursuit of excellence, where your contributions truly matter