**Job Description:** SAFe ART Program Team Support & Coach
We are seeking a highly experienced Agile expert to serve as program management support and coach of 7 agile teams within a cross-site SAFe Agile Release Train (ART) in the Diagnostics service organization.
The ideal candidate will have a strong background in Agile methodologies, SAFe framework, and its core principles. They must also possess Scrum Master (CSM) or SAFe Scrum Master (SSM) or Release Train Engineer (RTE) certification. Furthermore, they should have extensive experience in a Scrum Master role within a SAFe implementation in an international environment and be fluent in English.
**Responsibilities:
* Ensure that our ART operates seamlessly, delivers and reports results in line with the committed strategic roadmap.
* Support Agile practices across seven agile teams; facilitating alignment, agile ceremonies, and ensuring robust dependency management.
* Work with POs and Scrum Masters to set up and maintain a work breakdown structure including dependencies.
* Projecting backlog to a short/mid/long term timeline and making it traceable and reportable on different aggregation levels.
* Perform Quality Assurance with all teams for completeness, consistency and up-to-dateness of the plan.
* Advance ART templates and develop best practice reporting formats for ART delivery.
* Ensure the ART complies with the portfolio and project framework of the Global Customer Support (GCS) organization.
**Requirements:
* Demonstrated experience with Agile methodologies and principles.
* Strong understanding of the SAFe framework and its core principles.
* Scrum Master (CSM) or SAFe Scrum Master (SSM) or Release Train Engineer (RTE) certification.
* Proven experience in a Scrum Master role within a SAFe implementation in an international environment.
* Mastery of Jira-based backlog management and planning tools / plugins.
* Proven ability to guide and coach multiple Agile teams.
**Nice to Have:
* Advanced SAFe certification (such as SAFe Program Consultant - SPC).
* Previous experience as a Release Train Engineer (RTE).
* Experience with AgileHive.