Deputy store manager geneva airport

Job Requirements

Leading the team with a Store Manager and Assistant Manager

Leadership and Team Management

* Assist in managing the team in the absence of the Store Manager, offering guidance and support.
* Foster a professional, positive sales and service-focused environment.
* Apply situational leadership skills to adapt to diverse situations.

Communication Skills

* Communicate clearly with customers and the team.
* Practice active listening.
* Communicate clearly and confidently with the team, peers, and supervisor.

Problem Solving & Initiative

* Solve issues independently and assist with operational improvements.

Proactive & Responsible Behaviour

* Demonstrate ownership of the store's performance and take initiative where needed.

Sales Management – Boost Sales

Sales & Performance

* Support the Store Manager in achieving sales targets, analyse data, and develop strategies to boost sales.

Customer-Centric Excellence

* Support customer service efforts, ensuring top-tier service delivery.

Customer Interaction

* Interact with customers to assist them and ensure their satisfaction.

Setting the Scene for the Brand

Brand Knowledge

* Show an excellent understanding of the brand, its values, and how it influences customer experience.

Product Presentation

* Maintain the store in a neat, organised, and visually appealing state.

Leading & Organising the Store

Operational Excellence

* Support the Store Manager in managing operations, stock, and resources efficiently.

Tech Savvy & System Proficiency

* Be proficient in store systems for handling transactions, inventory, and daily business.

Time Management & Prioritisation