Job Description
Key Responsibilities:
Observability & Monitoring:
Design and implement advanced monitoring solutions with a focus on efficiency. Develop dashboards, alerts, and reports to provide actionable insights for system performance, security, and compliance. Utilize additional observability tools (Splunk, Icinga, Dynatrace, Selenium) to create a comprehensive monitoring ecosystem.
Automation & DevOps Integration:
Leverage GitOps and DevOps best practices to automate deployment, configuration, monitoring, and systems management tasks. Integrate observability solutions into CI/CD pipelines to ensure seamless monitoring and rapid feedback loops. Collaborate closely with platforms, development, security, and operations teams to foster a culture of continuous improvement and operational excellence.
API Integration & Scripting:
Develop and maintain scripts to automate tasks, integrate various systems, and enhance observability capabilities. Implement API integrations with CMDB, ITSM, and observability tools to ensure reliable data flows and consistency across platforms.
Security & Compliance:
Collaborate on security projects involving HashiCorp Vault, One Identity Safeguard, Qualys, and Splunk ES to ensure monitoring solutions adhere to the bank's stringent security standards. Assist in developing strategies to monitor and audit systems in a secure and compliant manner.
Collaboration & Documentation:
Serve as a subject matter expert for observability and monitoring, providing guidance and support across teams. Document system configurations, integrations, and procedures to ensure clarity and continuity. Participate in cross-functional meetings and contribute to the strategic planning of IT operations.
Qualifications
Required Qualifications:
1. Experience:
* Proven experience in managing and optimizing observability platforms, with a strong emphasis on Splunk in production environments.
* Solid background in DevOps/GitOps methodologies, including CI/CD pipeline integration.
* Hands-on experience with API integrations and automation scripting.
2. Technical Skills:
* Deep understanding of log management, monitoring, and alerting frameworks.
* Experience with complementary observability tools such as Icinga, Dynatrace, and Selenium.
* Familiarity with infrastructure automation tools (e.g., Ansible, Terraform) and systems patching solutions.
* Basic system administration on Red Hat, Debian, and Windows.
3. Soft Skills:
* Strong problem-solving skills with a proactive, objective-oriented attitude.
* Excellent communication, collaboration, and documentation abilities.
* Ability to work in a dynamic, fast-paced environment and manage multiple projects simultaneously.
Preferred Qualifications:
* Experience in financial services or regulated industries.
* Observability background.
* Knowledge of configuration management databases (CMDB) and continuous integration discovery tools.
* Familiarity with security tools like HashiCorp Vault and One Identity Safeguard.