Customer Marketing Manager page is loaded
Customer Marketing Manager Apply locations Switzerland - Rotkreuz time type Full time posted on Posted Yesterday time left to apply End Date: April 30, 2025 (26 days left to apply) job requisition id 530558
Hello. We’re Haleon —a new world-leading consumer health company, shaped by all who join us. Together, we’re improving everyday health for billions of people by growing and innovating our global portfolio of category-leading brands—including Voltaren, Sensodyne, Dr. Best, VitaSprint, Fenistil, Otriven, and Centrum—through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving this in a company that we control, in an environment we’re co-creating, and a culture that’s uniquely ours. This is an exciting time to join us and help shape the future.
About the role
As Customer Marketing Manager PH, your role is to develop, define and execute the channel and customer strategy by identifying the growth opportunities and delivering strong customer execution plans.
Your Responsibilities
Developing commercial solutions, based on the shopper journey and category insights
Execute the annual promotion plan: develop insight-based and data-driven activation plans per channel/retailer, execute them flawlessly and ensure continuous improvement of activities year on year
Develop compelling sell-in stories for our sales teams (key account and field force)
Customizing the local categories vision & strategy and providing support for the customers in developing a long-term plan for the categories
Continuously improve the effectiveness of activities and category management solutions while finding new ways to drive category growth with key retailers
Deeply analyze shopper/retailer activations with market and customer data to ensure the business is spending money efficiently (ROI)
Collaborate and co-create closely with the cross-functional teams to make sure that respective input is integrated in all customer/shopper activation plans in order to guarantee best possible sell-out and excellent execution in-store
Become a persistent “Face” to the customer and initiate and execute key projects at TOP customers
Providing best in class assortment and shelf management services to identify potentials at customer level
Provide category thought leadership around brand & category initiatives based on the OTC category vision and strategy
Develop channel go-to-market strategies on innovations and design strategies to access the right channels, validated with business cases
Drive overarching projects and strategic initiatives
Co-operating closely with the global and regional teams to ensure area insights and requirements are included in globally created shopper toolkits
Drive complexity reduction by continuously optimizing ways of working with supply and external partners
Agency and external supplier management
Budget ownership
Your qualifications
We are looking for professionals with these required skills to achieve our goals:
University degree in business administration, economics or related
Perennial years of work experience within a FMCG/Healthcare organization
Strategic thinking and true understanding of the shopper insights and customers
Passionate about driving brands & creating a seamless product experience for our shopper in PH channel
Highly innovative and results-driven personality
Strong analytical skills, commercial acumen, passion, growth mindset and learning agility are needed
Strong collaboration & stakeholder management skills, demonstrated in excellent management of internal and external stakeholders (e.g. agencies) and cross-functional teams
Strong project management skills, experienced in managing several complex projects in parallel
Channel know-how of Pharmacy
Hands-on & can-do mentality
Care to join us. Find out what life at Haleon is really like at www.haleon.com/careers .
At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.
As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.
Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.
Accommodation Requests
If you require a reasonable accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific accommodations you are requesting. We’ll provide all reasonable accommodations to support you throughout the recruitment process and treat all information you provide us in confidence.
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