Business Support - Sample Coordinator - SAP MM/PP - 6417
We are recruiting for our client, a global Pharmaceutical company, a highly motivated Business Support Sample Coordinator with good experience in SAP MM/PP.
This is a 6 months contract to cover a maternity leave, based in Basel area, Switzerland.
Main Responsibilities:
* Coordinate Sample Request process assuring on-time shipment of samples to support registration/submission process to Health Authority of the Company Affiliate.
* Coordinate Discontinuation Process of products not needed anymore assuring proper removal of product and related identifier code from all the company system.
* Find suitable samples in SAP to ensure the registration of the products and the submission to Health Authorities meet the target deadlines in collaboration with Customer Service, Planning, Distribution, and Requestor.
* Lead assigned Discontinuation projects in the Atom system and manage the discontinuation of product and material codes in the Agile system. Follow up with involved stakeholders in case of delays to ensure a prompt resolution.
* Monitor and report on monthly Discontinuation projects and Sample requests, maintaining KPI accuracy to ensure alignment on priorities, prompt issue resolution, and identification of process improvements.
* Develop and implement KPIs for relevant processes, driving continuous improvement initiatives.
* Support the creation and review of procedures for key processes, ensuring compliance and efficiency.
Qualifications and Experience:
* Relevant Swiss working/residency permit and/or Swiss/EU-Citizenship required.
* Expert user of SAP MM and PP.
* Good knowledge of business systems and tools, such as Oracle Agile PLM, ATOM-Planisware is a plus.
* Good knowledge of Excel (Power BI is a plus).
* Excellent communication skills and demonstrated ability to work effectively and collaborate with a diverse group of stakeholders.
* Organised with high accuracy and great attention to detail.
* Strong project management, issue identification, and problem-solving skills.
Seniority Level
Mid-Senior level
Employment Type
Contract
Job Function
Information Technology and Administrative
Industries
Biotechnology Research, Pharmaceutical Manufacturing, and Chemical Manufacturing
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