Responsibilities
* Handle all incoming mortgage leads with exceptional customer service skills
* Complete over-the-phone applications and/or follow up with borrowers to complete applications
* Schedule Mortgage Consultations once the application is completed
* Keep email inbox and texts clean
* Check in with our Realtors monthly
* Proficient ability to problem-solve
* Data Entry
* Follow up with our database
* Create and maintain a system for gathering referrals from past clients
* Make appointments for loan officers on behalf of real estate agents
* Provide answers to client questions about all products and services or direct to proper channel
* Inform clients about products, prices, features, and their benefits through scripted phone calls
* Track and log all calls made to set appointments for real estate agents based on weekly quotas
Qualifications
* Must be a Licensed Loan Officer
* Must be good at phone sales
Compensation: $55,000 - $62,500 yearly
About McGowan Mortgages: McGowan Mortgages is building a culture that would make this your long-term home in the mortgage business. We were awarded #1 Mortgage Company in Kansas City in 2023 and 2024 by putting time, effort, and resources into building the best possible team model there is. This has also allowed me to become the #1 Loan Officer at the largest Mortgage Broker in the country - NEXA Mortgage. We maintain a high standard of excellence to clients, which maintains stability for team members in such an unstable mortgage market these days. We have built our business around a reputation known for top-notch service and the widest variety of loan options, which allows clients and Realtors to trust that we are the best fit for their home loans.
#J-18808-Ljbffr