BE AN ESSENTIAL PART OF EVERYDAY LIFE
DHL Supply Chain is the world’s leading contract logistics provider that combines value-added and management services with fulfillment and distribution. At DHL Supply Chain we are committed to looking after tomorrow & today with our Environment, Social, and Governance (ESG) strategy.
So what's it like to work for DHL Supply Chain? At DHL we’re proud of our international reach as it brings together people with a wide range of skills, experiences, cultures, and viewpoints. We see the diversity of our employees as a genuine strength and we’re proud of our supportive work environment where employees are given the tools and training they need to learn, grow and succeed.
We are offering an exciting opportunity for the position of (Senior) Solutions Design Manager – Transport EMEA. In this position you will play a crucial role to develop and design supply chain solutions for complexity levels 1 and 2 projects. Key responsibilities include managing agreements on business characteristics, assumptions, and risks with both customers and internal stakeholders. The manager leads solution design deliverables, overseeing critical tasks, risks, and mitigation strategies.
The position is open for these locations: Madrid ES, Bonn DE or Warsaw PL. The position is also an individual contributor role.
What will your responsibilities be?
* Lead Solution Design workstreams to secure new business and renew existing contracts, driving growth and innovation in our transport solutions.
* Provide expert solutions and analytical insights for implementation and re-engineering needs on key strategic projects, ensuring they align with business objectives.
* Establish optimal costing and commercialization strategies for both new and existing business opportunities, maximizing profitability and competitiveness.
* Work closely with operations teams to ensure seamless implementation of assigned projects, fostering a culture of teamwork and shared goals.
* Partner with Business Development and sector teams to identify and propose tailored solution design needs that meet customer expectations and enhance service delivery.
* Serve as a subject matter expert in assigned practices and solutions, driving knowledge development through research, training, and engagement on relevant projects.
* Create and outline compelling solutions and commercial proposals in formats suited for internal and customer presentations, actively participating in meetings to showcase our value.
* Actively seek out and apply innovative practices—whether in facilities, fleet management, technology, or safety—to enhance our solution offerings and meet evolving customer needs.
* Develop and maintain strong collaborative relationships with key stakeholders across functions (e.g., BD, Operations, Finance) to continuously improve the solution design process and deliverables.
You won’t find another (Senior) Solutions Design Manager – Transport EMEA position like the one you’ll find with DHL Supply Chain. Now, here’s what we need from you:
* Familiar with all sectors, customers, and products within the organization, ensuring a holistic approach to solution development.
* In-depth knowledge of the End-to-End Supply Chain experience, facilitating seamless integration of solutions across various functions.
* Proficient in SD Tools: Solid understanding of Solution Design tools, techniques, and procedures, allowing for effective application in project scenarios.
* Relevant knowledge of warehouse, transport, and supply chain operations, enhancing the ability to design practical and efficient solutions.
* Proven sales experience, demonstrating the ability to engage with customers and identify opportunities for solution development.
* Advanced proficiency in Microsoft Excel for complex data analysis, along with experience in at least one modeling or simulation tool to support decision-making processes.
* Strong understanding of DHL divisional products and capabilities, enabling effective solution design tailored to customer needs is a plus.
* Excellent verbal and written communication in English.
* Bachelor’s or Master’s degree in Supply Chain Management, Logistic Engineering, Business Administration, Economics or similar.
It will be also a plus if you have…
* Knowledge in Network design and optimization.
* Experience with transport routing software such as SupplyChainGuruX, Ortec, Paragon etc.
* Previous experience in transport Operations context e.g dispatching, transport planning, Control Tower operations or carrier management.
* Any other European language is a plus such as Polish, Czech, German, French, Italian, or Spanish.
What do we offer?
* Inspiring and rewarding place to build your career: We work in a multicultural team environment where we collaborate and support each other.
* Personal Growth and Professional Development: Your growth opportunity is important to us. We offer continuous training and career opportunities at DHL Supply Chain.
* Flexibility: We offer flexible work hour and hybrid work model. We care about our work-life balance.
* Competitive salary package and corporate benefits.
We are looking forward to receiving your application. Yuji Tsuzuki is happy to answer your questions at yuji.tsuzuki@dhl.com
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