Intro Screening Eagle Technologies is a merger of two companies that were founded and funded by Tectus Group: Dreamlab, a Singapore-based software and robotics company that was founded in 2015; and Proceq, a Swiss-based non-destructive testing (NDT) company that was founded in 1954. We operate worldwide with 300 ambitious Eagles. We are looking for a passionate IT professional to join an international team, being a key contact person for supporting our regional office in Malaga and offices worldwide. A very hands-on, experienced individual with a great attitude and solid proven experience in various internal IT fields will work in an exciting IT environment together with specialists all around the globe.
This is an on-site permanent role based in Schwerzenbach, Zurich. What will you do 1st Level Support: Technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstations.
IT Administration of our office in Schwerzenbach, Zurich.
Install and configure computer hardware and software.
Provide answers to clients by identifying problems, researching answers, and guiding clients through corrective steps.
Improve client references and write and maintain documentation.
Operate devices (iOS, iPadOS, macOS, LinuxOS, WinOS, ServerOS).
Operate IT Infrastructure Systems (Active Directory, Printers, Exchange mailboxes, DNS, group policies, VPN, network technologies, and Backup).
Support other functions such as IT policy implementation, onboarding/offboarding, among others.
What do we expect High School Diploma or equivalent.
At least 3 years of experience in a similar role.
Confident handling of MS Office, ticket systems, Windows, Linux, Mac OS, and mobile devices.
Excellent English and German skills.
Experience working in international environments is a plus.
Ability to learn new skills quickly – for example, supporting new applications or adopting new best practices.
Problem-solving skills.
About us We are on a mission to protect the built world with software, sensors, and data. We hire talented problem-solvers with bold ambition who share our passion for inspection technology to sustain mission-critical assets and infrastructure for future generations. Our culture is creative, innovative, and inclusive. We are a fast-paced, product-driven, growth company headquartered in Switzerland with our Singapore and Malaga technology hub and a global mindset looking to lead a digital revolution in inspection. Want to join the #EagleTeam?
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