1. Office: Extron Europe
2. Location: Switzerland
3. Department: Sales
4. # of Openings: 1
TECHNICAL ACCOUNT MANAGER SWITZERLAND
Are you a technical expert on Audio Visual Integration & Design and based in Switzerland, then we are looking for you.
This position requires traveling on regular basis.
Must have skills:
5. Significant technical skills in the AV business;
6. 5 to10 years Audio Visual integration and design experience;
7. Preferably a Bachelors degree in Electronics;
Main Responsibilities
8. Manage relationships with minimum 75% of all consultants and all technical managers.
9. Introduce all our new products and their advantages when integrated
10. Discuss needed / wanted product or product changes
11. Conduct research in a specific product group area at the request of the product marketing group
12. Pro-actively contact the managers about completed projects
13. Support consultants/dealers in their request for helping on projects/tenders
14. Trouble shoot on site at the request of our Application Engineers/Technical Services Director
Secondary responsibilities
15. Conduct technical training on site at the request of sales management
16. Support dealer shows/ trade shows, Extron institute, etc.
17. Intervene with trouble shooting/ RMA/ Driver call logs when there are more then 10 entries and a solution is not visible
18. Check translations of our technical documentation. (If applicable)
Personal responsibilities
19. Perform all tasks of an 'Extron Applications Engineer' on a senior level
20. Maintaining current Instructor certification in all related Extron Institute course material
21. Maintaining certification in all product, test equipment, and technology areas. (Technical Qualification Sheet)
Reporting responsibilities
22. Report monthly on the visits made to the Consultants, Technical Managers, Internal Consultants
23. Provide a travel report of every visit
24. Report the results of on-site trouble Shooting and consultant's projects to: Technical Services Director, Application Engineer(s) Account Manager involved
25. Report a time schedule of pre-sales, after sales and marketing activities.
Our offer:
26. Top Industry salary
27. Extensive Training Programs
28. Company Car
29. Laptop
30. Phone
Interested?
Then please apply directly by sending your English CV and cover letter to .