Job Title: Quality Manager
**Overview:**
We are seeking an experienced Quality Manager to join our client, a leading technical injection moulding manufacturer.
**Key Responsibilities:**
* Ensure quality is upheld throughout the production facility by overseeing and implementing quality control measures.
* Conduct internal audits (ISO 9001 & IATF16949) and host/participate in 3rd party & customer audits (ISO 9001, IATF, VDA, Customer Specific).
* Develop Production Part Approval Process (PPAP) documents, create FMEA, Control Plans, and Measurement System Analysis (MSA) for variables & attributes.
* Manage and respond to customer complaints (root cause analysis, 8D problem-solving), read and interpret engineering drawings, inspect parts, and make decisions on disposition.
* Oversee calibration procedures, attend Gauge R&R (GR&R) reviews, and maintain accurate records using MS Office Suite (particularly Excel) for data analysis.
* Participate in Management Review meetings, prepare Key Performance Indicators (KPIs), and assist others.
**Requirements:
* Proven experience of quality engineering / management within manufacturing.
* A recognised technical qualification, Degree, HND or similar.
* Knowledge of injection moulding processes beneficial but not essential.
* Experience of working with quality management systems and processes (ISO9001 & IATF16949).
* Operate technical measuring equipment and use quality tools – FMEA, PPA, MSA, Control plans.
* Excellent analytical and communication skills.
* Ability to meet deadlines and manage own workload.
* Flexible and able to react to changing customer requirements.