CBRE Global Workplace Solutions provides integrated facility management services on all continents with more than 60,000 employees. In Switzerland, the GWS division provides technical, infrastructural and commercial facility management services for clients from various industries. For our growing Facility Management organization at a client in the Life Sciences sector in Basel (BL) we are looking for a Head Facility Management Services 100% Your main tasks: Is responsible for the FM services in region/countryDrives operational effectiveness and service excellence in soft and hard servicesDemonstrates constant awareness of willingness to improve organisational and process related structuresDemonstrates strong leadership qualities to drive the performance across this expanding business and teamEnsures overall performance of the contract and required deliverables including contract compliance, performance management against KPI's, cost savings initiatives, and customer satisfactionLeads a team providing facilities management services of a wide range of activities for hard and soft services, including HSE, energy optimisation and food management.Ensures improvements are achieved and maintained and a proper balance is achieved between responding to client requests and cost effectiveness and maintaining GWS high standardsDrives and delivers services, projects and programs of work aligned to TCO and any savings obligations, contributes to full end-to-end project performance aligned to the contractual and commercial obligationsHas a strong analytical and problem solving approach applying value creation / innovation across FM services / supply chainEnsures the successful implementation of portfolio-wide initiatives and programs including savings program, energy program, HSE, playbooks, training & development, and succession planningWorks in demanding environments, managing change, multiple projects, and deadlinesManages the total facilities expenditure vs. budget and runs variance analysisEnsures that FM services and procedures adhere to applicable laws, policies and best practise guidelinesHas the ability to review and analyse complex financial / business reports / data and generates innovative solutions / corrective action plans Your profile: Engineering, property, or business-related degree or equivalentAt least 8 years' experience in an integrated FM role in a wider geography / clear evidence of cross-functional experience in an outsourced environmentRecognised, facilities management professional qualificationA highly motivated individual, with excellent use of initiative and demonstrates a strong passion for service excellence and understanding customer needsAbility to solve technical problems providing a variety of options in a range of situationsFluency in written and spoken English and German languageAbility to write detailed reports and business case preparation What we can offer: Regional and international development opportunities in a fast-growing companyWide range of internal and external training opportunitiesCBRE GWS as a global player in the service sector with well-known customers from a multinational environmentGood general conditions, such as at least five weeks' holiday, 40 hours a week, and an attractive pension fund solution Contact: Edwin Murray, Talent Acquisition Partner, +41 79 501 50 93 We look forward to receiving your application! jidf3d4686a jit0208a